Summary
Overview
Work History
Education
Skills
Timeline
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Phiwo Nhleko

Digital Production Graduate
Milnerton

Summary

Dynamic professional with a proven track record in customer service and event coordination, notably at Dr Mabhena. Expert in beverage service and maintaining cleanliness, I excelled in enhancing guest experiences and fostering strong relationships with entertainers, ensuring high client satisfaction and seamless event execution.

Overview

4
4
years of professional experience

Work History

Bar Waiter

Mr Dlamini
04.2024 - 09.2025
  • Maintained clean and organized bar area.
  • Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
  • Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Maintained accuracy and efficiency when processing sales transactions.

Entertainment Coordinator

Dr Mabhena
02.2022 - 01.2024
  • Enhanced event experiences by coordinating and managing all entertainment aspects, including talent booking and scheduling.
  • Collaborated with marketing teams to create promotional materials that effectively showcased upcoming events.
  • Fostered long-term partnerships with entertainers by providing personalized support throughout the booking and performance process.
  • Maintained a high level of client satisfaction through regular updates on event progress, addressing concerns as they arose.
  • Successfully coordinated entertainment lineups for various large-scale events, resulting in positive feedback.

Education

Diploma - Advanced Digital Production & Music Business

Boston
Pretoria
07-2022

Skills

Customer service

Cleanliness

Table setting

Beverage service

Timeline

Bar Waiter

Mr Dlamini
04.2024 - 09.2025

Entertainment Coordinator

Dr Mabhena
02.2022 - 01.2024

Diploma - Advanced Digital Production & Music Business

Boston
Phiwo NhlekoDigital Production Graduate