Phindiwe Judith Mafilika

• Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
• Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
• Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
• Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
• Increased overall company performance by implementing strategic management initiatives and streamlining operations.
• Expanded market presence through successful negotiation of key partnerships and acquisitions.
• Launched innovative products/services that captured new market share while maintaining competitive pricing structures.

• Worked to build relationships with customers and built potential for additional sales.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Developed relationships with clients for increased loyalty and repeat business.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
• Exceeded monthly targets by diligently following up on leads and closing deals promptly.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Enhanced product knowledge by attending training sessions and staying current with industry trends.
• Implemented effective sales strategies to maximize revenue generation.
• Expanded customer base through targeted prospecting and networking efforts.

Casing dockets on the case system

Transferred a docket to detective service

Giving a complainant a case number

Case FIC on the system

Training police official a case audit

Take complaint over the phone

Checking reaction time to the complaint on a case system

Pin Mapping

General Administration

Typing Letters , forms and dockets

Case audit

Sending SAP76 to LCRC

Filling dockect on the system

General office admin

Fingerprint & SAP69

• Managed crime scenes to protect personnel and preserve evidence.
• Enhanced public safety by conducting regular patrols and responding to emergency calls.
• Promoted safe driving conditions by quickly identifying and removing disabled vehicles and obstructions from roadways.
• Conducted surveillance operations aimed at identifying and apprehending suspects involved in criminal activity, leading to increased arrest rates.
• Prepared and submitted incident reports regarding police activities and investigations.
• Delivered presentations on crime prevention to schools and community organizations, fostering awareness and vigilance among citizens.
• Collaborated with fellow officers for successful crime prevention and resolution efforts.
• Confronted and resolved emergency and non-emergency situations.
• Determined appropriate course of criminal prosecution by analyzing and evaluating information.
• Patrolled assigned areas to prevent and detect roadway crimes.
• Protected life and property through enforcement of regulations and laws.
• Provided crime prevention suggestions and recommendations.

• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Verified cleanliness and organization of storage areas and carts.