Phindiwe Dlamini
Kempton Park
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Greeter
Lewis Furniture Store
01.2023 - 03.2023
- Maintained clean, organized environments for presentable front-of-house areas.
- Engaged with children and families, making store more welcoming to shoppers of all ages.
- Fielded customer complaints and notified managers.
- Monitored entry and exit points, ensuring safe environment for all visitors.
- Completed opening duties punctually, preparing the entrance area for daily operations efficiently.
- Provided accurate information about promotions and store layout to visitors, enhancing their shopping experience.
- Helped create an enjoyable environment for customers by engaging in friendly conversation while they waited in line.
- Recommended products and services to customers based on personalized needs.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
Teacher's Assistant
Makelekele Primary School
03.2022 - 08.2022
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Teacher Assistant
Makeleketla Primary School
01.2022 - 06.2022
Education
National Senior Certificate - English Home Language, Afrikaans First Additional Language, Life Orientation, Mathematical Literacy, Business Studies, Economics, Life Sciences
Welkom Gimnasium School
01.2018 - 12.2018
Skills
Personal grooming
Patience and composure
Effective problem solving
Data entry proficiency
Guest relations
Reliability and punctuality
Team player mentality
Strong work ethic
National Identity Card
DLAMINI, PHINDIWE, F, RSA, 0010100360089, 10/10/00, RSA, CITIZEN, 11/01/17
Health Status
Good
Criminal Record
None
Disclaimer
I, Phindiwe Dlamini, declare and devote myself to working hard, learning daily and exerting my full capabilities. Employing me will not only create something tangible for me, but will whollistically benefit.
Personal Information
- ID Number: 0010100360089
- Date of Birth: 10/10/00
- Gender: Female
- Nationality: South African
- Driving License: None
- Marital Status: Single
Timeline
Greeter
Lewis Furniture Store
01.2023 - 03.2023
Teacher's Assistant
Makelekele Primary School
03.2022 - 08.2022
Teacher Assistant
Makeleketla Primary School
01.2022 - 06.2022
National Senior Certificate - English Home Language, Afrikaans First Additional Language, Life Orientation, Mathematical Literacy, Business Studies, Economics, Life Sciences
Welkom Gimnasium School
01.2018 - 12.2018