Driven by a results-focused approach, I leveraged my product knowledge and customer relationship management skills at MTN to enhance client satisfaction and foster lasting relationships. My adeptness in sales strategies and community networking significantly contributed to exceeding service expectations, showcasing my ability to meet and surpass targets through effective customer liaison and time management. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Product and service knowledge
Time Management
Community Networking
Customer liaison
Customer Relationship Management
Sales Strategies
Demonstrations