Phindile Fortunate Nhlapo
Shop Assistant
Jhb
Summary
Dedicated shop assistant with proven customer service skills, cash handling, and inventory management. Committed to fostering positive customer relationships and enhancing team collaboration.
Overview
3
3
years of professional experience
Work History
Shop Assistant
Mr. Price
03.2024 - Current
- Provided training and support to new staff on operational procedures and customer service best practices.
- Identified opportunities for process improvements in sales techniques, increasing customer engagement.
- Resolved customer complaints promptly, fostering positive relationships and encouraging repeat business.
- Monitored inventory levels regularly, facilitating timely reordering of popular products to meet demand.
Shop Assistant
Mr. Price
02.2024 - 07.2026
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store presentation standards, ensuring merchandise displays were visually appealing and organized.
- Processed transactions accurately using point-of-sale systems, contributing to efficient checkout procedures.
- Collaborated with team members to restock inventory and manage stock levels effectively.
Education
High School Diploma -
Orlando West High School
Soweto, South Africa 04.2001 -
Skills
Customer service
Cash handling
Product knowledge
Inventory management
Timeline
Shop Assistant
Mr. Price
03.2024 - Current
Shop Assistant
Mr. Price
02.2024 - 07.2026
High School Diploma -
Orlando West High School
04.2001 -