Summary
Overview
Work History
Education
Skills
Leadership Philosophy & Values
Timeline
BusinessAnalyst

Phindile Priscilla Madonsela

Lead, Programme Journey
Monavoni

Summary

I am a self-motivated, results-driven professional with a strong Information Technology (IT) background, extensive leadership experience, and a passion for innovation and strategy execution. With over 30 years of experience in IT and more than 20 years in leadership roles, I have successfully led high-performing teams, driven strategic initiatives, and delivered enterprise-wide solutions across various industries. My expertise spans the entire system development lifecycle (SDLC), and I have a deep understanding of business strategy, technology implementation, and leadership dynamics. I am passionate about delivering innovative technical solutions, optimizing performance, and fostering collaboration. Throughout my career, I have effectively led, mentored, and empowered diverse teams in managerial, senior management, and executive roles.

Overview

31
31
years of professional experience

Work History

Lead, Programme Journey – Strategic Initiatives

Standard Bank
Johannesburg
03.2021 - Current
  • Leading an Enterprise IT Programme.
  • Definition and enablement of the strategic outcomes for Site Reliability Engineering (SRE), whilst ensuring alignment to the Group Technology strategy.
  • Transformation of critical business services and applications through improved resilience and reliability principles.
  • Enablement of cross collaboration across the Group and segments to develop CI/CD pipelines, Infrastructure as Code.
  • Introduction of advanced level observability tools to enable advanced monitoring capabilities.
  • Achieved the reduction of incidents and key IT risks, reduced MTTR and MTTD and successful automation initiatives because of improved service and application resilience.
  • Executive Reporting and presentations to Group, Board and Steering committee's across Standard Bank Group and segments.
  • Relationship management and collaboration with Executive management across IT and Business, and Engineering teams across Standard Bank segments
  • Management of critical risks and issues, and escalation management
  • Reason for Leaving: Growth Opportunity

Programme Executive

Nedbank
Sandton
01.2011 - 02.2021
  • The end-to-end management of the enterprise and complex programmes and projects including planning, organizing, negotiating, human resources, directing and controlling of all aspects of projects or programmes for the Business Banking and Corporate Cash portfolio in ensuring the successful implementation of IT programme and projects to realize the business as well as the Group Technology strategic goals.
  • Managed the end-to-end transformation programme to replace the Customer Information System (CIS) with the Master Data Management (MDM) system.
  • Key Outputs
  • Strategic planning for the portfolio
  • Demand Management and project prioritization
  • Delivering portfolio of programmes and projects
  • Managing project financials
  • Managing stakeholder relationship
  • Programme and Project reporting
  • Overall portfolio management
  • Line Management function including budget management
  • Management of critical risks and issues, and escalation management
  • Executive Reporting and presentations to Steering Committee and Board
  • Perform Portfolio reporting at various forums and meetings
  • Reason for Leaving: Growth Opportunity

Relationship Management Executive

Nedbank
Johannesburg
10.2009 - 12.2010
  • The main role was to lead, control and monitor the end-to-end Management of the commercially related service relationships between Group Technology and its stakeholders, specifically the Corporate and Investment Banking, Business Banking and Capital Clusters, the services include:

Key Outputs

  • Consulting
  • Bid Management
  • Financial Management
  • Strategy definition, alignment, and Implementation
  • Stakeholder Relationship Management and Engagement
  • Enablement
  • Line Management function
  • Reason for Leaving: Passion for Programme and Project Management

Senior Programme Manager

Cell C
Johannesburg
10.2006 - 10.2009
  • To manage the implementation of business strategies and initiatives through a portfolio of projects
  • Key Outputs
  • End to end Program/Project Management
  • Stakeholder Management
  • Vendor Management
  • Performing line Management function
  • Define and monitor the project & programme portfolio budgets.
  • Perform Portfolio reporting at various forums and meetings.
  • Key relationship engagements and management with Executive members and teams
  • Issue & Risk management, and escalation management across projects & programmes
  • Reason for Leaving: Better career prospects and growth

Integration Analysis Manager

Telkom SA
Pretoria
08.2005 - 09.2006
  • Managed a team of Integration Analysts
  • Use the user requirements to produce specifications for the development team
  • Responsible for the team development
  • Performed team performance appraisal
  • Performed line management functions for the team.
  • Reason for Leaving: Better career prospects and growth

Software Quality Assurance: Functional and ETE Manager

Telkom SA
Pretoria
12.2003 - 07.2005
  • Managed the functional team within SQA.
  • Make sure that the team delivers results on time and with quality.
  • Manage the testing efforts within the allocated timelines for projects.
  • Managing the resource utilization within the team based on their skills.
  • Manage the team on all projects to ensure proper ETE testing.
  • Managing the team's performance.
  • Performing line management functions for the team.
  • Reason for Leaving: Better career prospects and growth

Developer: Flexible Billing System

Telkom SA
Pretoria
01.2001 - 11.2003
  • Developed and maintained the Billing system in the Bill Preparation team.
  • Supported Software Quality Assurance (SQA) with testing from the Development point of view by fixing the defects.
  • Production support for Billing related problems.
  • Used Oracle database and UNIX operating system.
  • Reason for Leaving: Pursuing my career in management

Analyst Programmer

Systems Landscape (BMW)
Midrand
07.1999 - 12.2000
  • Maintained the Parts Ordering Processing and Inventory Management System (POPIMS) and the Data Interchange System (DIS).
  • Developed, Coded and Tested new and old programs.
  • Supported the users with their order processing.
  • Reason for Leaving: Better career prospects and growth

From Trainee Programmer to Senior Programmer

Anderson Consulting (Accenture)
Centurion
02.1996 - 06.1999
  • Led a number of Trainee and Junior programmers in the design and development of the Financial Reports.
  • Maintaining the Basic Accounting System.
  • Investigating, fixing data and code related problems.
  • Involved in networking support during my first year with the company.
  • Designed, Coded and Tested new and old functionality for the Financial Reporting System.
  • The BAS system was a Client/Server system.
  • Responsible for the Financial reports and Code Structure (security system).
  • Reason for Leaving: Better career prospects and growth
  • Proactively identified areas for improvement in existing programs leading towards increased efficiency and performance.
  • Created test cases to ensure error-free functionality before deployment, reducing the need for bug fixes post release.
  • Designed software for distributed systems and cloud computing platforms.
  • Optimized application performance by developing algorithms and software to monitor and refine technical performance and configuration.
  • Implemented encryption, authentication and additional security measures, safeguarding systems.

Lecturer and Lab Assistant

Technikon Northern Transvaal
Pretoria
03.1995 - 12.1995
  • Lecturing Computer Skills and Introduction to Computers.
  • Offered practicals to the Computer Skills students.
  • Assisted senior students with their practicals.
  • Reason for Leaving: Eager to do Programming

Education

National Diploma - Information Technology

Technikon Northern Transvaal (TUT)
Pretoria, South Africa
01.1994

MBA - Business Administration And Management

Henley Business School
Johannesburg, South Africa
01.2018

Senior Management Programme - Nedbank

Gordon Institute of Business Science
Johannesburg, South Africa
01.2011

Foundation Leadership Programme - Cell C

Gordon Institute of Business Science
Johannesburg, South Africa
01.2007

Management Development Programme - Telkom

University of Stellenbosch
Cape Town, South Africa
01.2006

Bachelor of Arts - Information Technology

Technikon South Africa (UNISA)
Pretoria, South Africa
01.2001

High School Diploma -

Lihawu High School
Mbombela, South Africa
01.1991

Skills

Effective team leadership

Executing strategic initiatives

Relationship building with stakeholders

Effective relationship management

Building robust systems

Project management

Automated testing

Technical leadership

Software development

Implementation management

Collaborative planning

Problem-solving

Time management

Excellent communication

Self motivation

Team building

Leadership Philosophy & Values

I believe in challenging myself to achieve ambitious goals while fostering a culture of accountability, collaboration, and continuous improvement. I am customer-centric, results-driven, and committed to empowering teams to take ownership and pride in their work. I firmly believe that a motivated and recognized team delivers exceptional results.

Timeline

Lead, Programme Journey – Strategic Initiatives

Standard Bank
03.2021 - Current

Programme Executive

Nedbank
01.2011 - 02.2021

Relationship Management Executive

Nedbank
10.2009 - 12.2010

Senior Programme Manager

Cell C
10.2006 - 10.2009

Integration Analysis Manager

Telkom SA
08.2005 - 09.2006

Software Quality Assurance: Functional and ETE Manager

Telkom SA
12.2003 - 07.2005

Developer: Flexible Billing System

Telkom SA
01.2001 - 11.2003

Analyst Programmer

Systems Landscape (BMW)
07.1999 - 12.2000

From Trainee Programmer to Senior Programmer

Anderson Consulting (Accenture)
02.1996 - 06.1999

Lecturer and Lab Assistant

Technikon Northern Transvaal
03.1995 - 12.1995

National Diploma - Information Technology

Technikon Northern Transvaal (TUT)

MBA - Business Administration And Management

Henley Business School

Senior Management Programme - Nedbank

Gordon Institute of Business Science

Foundation Leadership Programme - Cell C

Gordon Institute of Business Science

Management Development Programme - Telkom

University of Stellenbosch

Bachelor of Arts - Information Technology

Technikon South Africa (UNISA)

High School Diploma -

Lihawu High School
Phindile Priscilla MadonselaLead, Programme Journey