Summary
Overview
Work History
Education
Skills
Interests
Personal Information
References
Timeline
Generic
Phindile Ntshangase

Phindile Ntshangase

CLERK ADMINISTRATOR/DEBT COLLECTOR
Durban

Summary

I am a confident and innovative person who presents sufficient and required skills for this vacancy. I possess an ability to work strategically, meet deadlines and effectively interact with colleagues. I hold a good work ethic and can productively work individually and as a team. Being self motivated and dedicated has allowed me to achieve all the milestones over the years.

Experienced Collections Specialist bringing 10-15-years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.

Overview

14
14
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Debt Collector

VVM Collections
11.2021 - Current
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Maintained consistently high success rate of collecting on overdue accounts.
  • Negotiated payment plans with customers to prevent accounts from entering collections.
  • Collected on delinquent accounts to reduce overdue balances.
  • Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.

Debt Collector

Vericred Debt Collection
09.2015 - 02.2021
  • Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
  • Maintain debtor's book to ensure that the debt status is accurate and latest.
  • Develop reports on aged debt accounts and days sales outstanding (DSO) reports.

Data Capturer

SEC Electrical
06.2013 - 01.2015
  • Handled accounts payable and accounts receivable
  • Prepared sales invoice and various delivery related invoice
  • Made the data entries in the Pastel Accounting
  • Handled petty cash accounts of the branches
  • Reconciliation and sorting the invoices with the system
  • Ensure safe keeping of requisition vouchers used and unused, tally cards, bin cards and other store valued forms

Sales Clerk

Sappi Stanger
11.2011 - 09.2012
  • Manage documents from various departments
  • Transferring data to Ms Office
  • Perform general clerical operations i.e. Using emailing system and telephone reception

Education

National Diploma In Accounting -

Mangosuthu University of Technology
02.2007 - 12.2010

Matric - undefined

Banguni Secondary School
01.2005 - 12.2007

Skills

  • Problem Solving
  • Communication
  • Project management
  • Computer Skills
  • Microsoft Office
  • Leadership
  • Time Management
  • Teamwork

Interests

Reading
Exercising
Listening to Music

Personal Information

  • Date of Birth: 10/17/89
  • Nationality: South African

References

Mr S Tembe from Finance Manager ABSA

02325523343


Miss D Govender from Sappi Stanger

0324372222


Miss B Ngcobo from Vericred Collections

0313091514


Miss Jerusha Kemraj

RCS Team Leader

0113298500/0832292345



Timeline

Debt Collector

VVM Collections
11.2021 - Current

Debt Collector

Vericred Debt Collection
09.2015 - 02.2021

Data Capturer

SEC Electrical
06.2013 - 01.2015

Sales Clerk

Sappi Stanger
11.2011 - 09.2012

National Diploma In Accounting -

Mangosuthu University of Technology
02.2007 - 12.2010

Matric - undefined

Banguni Secondary School
01.2005 - 12.2007

Similar Profiles

CREATE PROFILE
Phindile NtshangaseCLERK ADMINISTRATOR/DEBT COLLECTOR