Phindile Ndhlovu
Sales Executuive
Soweto
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2025
2025
years of professional experience
4
4
years of post-secondary education
Work History
Sales Executive
SMG Toyota Cresta
04.2022 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Drove revenue growth, leveraging in-depth product knowledge to offer customized solutions.
- Met existing customers to review current services and expand sales opportunities.
- Keeping clients happy and all times and making sure that imeet their motoring needs and expectations,
- Making sure that I attain 100% CE by always giving the bet service
Master Cars Sales Executive
VW Barons Bruma (Barloworld)
1 2016 - 03.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved significant sales targets by motivating team and setting realistic yet challenging goals.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Achieved or exceeded company-defined sales targets.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Always attained 100% on CSI
Invoicing clerk and Sales Administrator
VW Barons Bruma (Barloworld)
11.2014 - 01.2016
- Invoicing vehicles to customers and Dealerships
- Bringing cars into stock
- Processing orders for suppliers
- Costing invoices on the system (VDS)
- Printing daily and weekly reports
- Following up with suppliers on outstanding invoices
- Updating vehicle prices on the system
- Following up on outstanding debtors with (FNI)
- Requesting settlement from different banks
- Attaining settlements documents from sales executives and making sure that vehicles gets settled
- Requesting the vehicle registration paper from the banks
- Responsible for keeping the vehicle registration file register
- Dealer stock all the registration papers from the bank and cash trade-in
- Assist sales executives to license & register the customer’s vehicles
- Making sure that all the paper work is filled correctly in the deal files
- Recording all the VW vehicle sales on the VW system (Motovate)
- Attending to customers queries and resolving them
- Complete all necessary paperwork and documentation related to vehicle orders, stocking and sales of vehicles
- Assisting with loading vehicles (advertising) pictures during the stock controllers absence
Administrator and Sales Assistant
Cortech Digital Product Distributors
04.2011 - 10.2014
- Completing outgoing waybills
- Tracking and tracing consignments
- Follow up on repairs and updating customers with progress
- Invoicing and crediting on pastel
- Arranging collections from customers
- Updating stock load sheet with new pricing and new product range
- Adding and updating stock and pricing an pastel
- Updating product listings
- Checking stationery levels and ordering new supplies
- Drafting quotations manually and on pastel
- Liaising with couriers companies
- Answering and screening calls
- Requesting packing slips from clients
- Booking accommodation, flight and car rentals for directors
PA to IT Department
Pattern Matched Technologies
11.2009 - 01.2011
- Planning and organizing meetings
- Assisting with general office administration
- Maintaining files and updating them ordering equipment from suppliers
- Booking accommodation flights and car rentals
- Responding and forwarding queries logged by clients to developers
- Updating client regarding calls logged
- Creating quotations and invoices for clients
- Managing the WASP department
- Contacting the MNO’s (Mobile Network Operators)
- Registering, reserving and activating the USSD string with MNO’S
- Logging faults with MNO’s
- Drafting the WASP Document and updating them with new information
- Liaising with service providers
Call Centre Agent (Inbound)
Mmela Insurance Company
04.2008 - 10.2009
- Answering Incoming calls
- Logging insurance claims
- Arranging tow trucks for clients who are involved in accidents or need to be towed
- Liaising with panel beaters regarding repairs on cars
- Updating clients with regards to progress on the claims logged
- Capturing customers information on the system (data capturing)
Office Administrator
Bonnet Mc Carters Project
04.2007 - 01.2008
- Answering and screening incoming calls
- Handling filling and correspondence
- Assisting in performing job cost analysis and reporting
- Handling petty cash
- Paying salaries and other expenses
- Ordering stationery
Education
Grade 12 (STD 10) - English, Afrikaans, Geography, Economics, Business Economics, Travel & Tourism
Northview High School
PR, Events Management And Marketing Management - Computyping, Computyping 1, MS Word, MS Excel, Marketing Communications
Birnam Business College
Certificate in Marketing Management - Marketing Perspectives, Environmental Scanning, Market Segmentation, Target Marketing & position, Formulation of the Marketing Strategy, Implementing the Marketing Strategy
Unisa
High School Diploma -
UNISA
04.2001 -
Skills
Proactive problem solving
Deal structuring
Customer interaction
Closing Techniques
Customer needs assessments
Exceeds sales goals
Customer relations
Lead prospecting
Time management abilities
Sales expertise
Relationship Building
Cross-selling techniques
Teamwork and Collaboration
References
- Cameron Redmead, Toyota SMG Cresta, Dealer Principal 0716848381
- Venerson Sinivasan, Barons Bruma, Dealer Principal, 081 463 7176
- Roschan van der Haar, Cortech Digital Product Distributors, Key Accounts Manager + Marketing Co-ordinator, 073 224 2740
Expertiseandabilities
- Able to organize and accomplish a number of simultaneous prospects within the constraints
- Demonstrated the ability to work independently to efficiently complete multiple assignments
- Adapt at proactive problem solving and follow through
- Able to interact effectively with the customers and staff at all levels
- Strong background on customer relations
- Excellent oral written communication skills
- Comprehensive knowledge of Microsoft Word, Excel and Pastel
- Effective organizational Skills
Timeline
Sales Executive
SMG Toyota Cresta
04.2022 - Current
Invoicing clerk and Sales Administrator
VW Barons Bruma (Barloworld)
11.2014 - 01.2016
Administrator and Sales Assistant
Cortech Digital Product Distributors
04.2011 - 10.2014
PA to IT Department
Pattern Matched Technologies
11.2009 - 01.2011
Call Centre Agent (Inbound)
Mmela Insurance Company
04.2008 - 10.2009
Office Administrator
Bonnet Mc Carters Project
04.2007 - 01.2008
High School Diploma -
UNISA
04.2001 -
PR, Events Management And Marketing Management - Computyping, Computyping 1, MS Word, MS Excel, Marketing Communications
Birnam Business College
Certificate in Marketing Management - Marketing Perspectives, Environmental Scanning, Market Segmentation, Target Marketing & position, Formulation of the Marketing Strategy, Implementing the Marketing Strategy
Unisa
Master Cars Sales Executive
VW Barons Bruma (Barloworld)
1 2016 - 03.2022
Grade 12 (STD 10) - English, Afrikaans, Geography, Economics, Business Economics, Travel & Tourism
Northview High School
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