Versatile and dynamic professional with experience at Matumi Golf Lodge, excelling in customer engagement and hospitality service expertise. Demonstrated ability to enhance customer satisfaction and streamline operations. Skilled in food preparation safety and effective communication, consistently receiving commendations for outstanding performance and dedication.
Always positive and adaptable, ready to contribute effectively in collaborative team environment. Possesses foundational knowledge in workplace safety and customer service, complemented by skills in communication and problem-solving. Committed to making meaningful impact through dedication and teamwork.
Cleaning of lodge, Lodge laundry as well,
Making breakfast for Guests and owners
Assist with checking - in And out of guest
Assist with making Reservations using Nights bridge and Semper welcoming guests Answering calls
Data capturing for fire arm, Receiving incoming and outgoing calls, typing, photocopying
Linen keeper, stock taking, Handling stock, Dealing with customers over the phone and face to face Receiving calls, attending guest
Solving problems
Delivered excellent customer service while managing daily tasks.
Product promotion