Cooking
Phindile Kubeka
General Worker
Johannesburg
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
General Worker
The Star Newspaper
2007.09 - 2012.12
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Demonstrated leadership skills in managing projects from concept to completion.
- Excellent communication skills, both verbal and written.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Delivered services to customer locations within specific timeframes.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with strong sense of personal responsibility.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities
- Followed written instructions to construct various types of equipment
- Maintained organized and clean work areas at all times on job sites
Retail Sales Consultant
Jet Mart
2004.10 - 2005.02
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Oversaw deposits, processed financial transactions and maintained inventory.
- Answered questions about store policies and addressed customer concerns.
- Managed and established business accounts with individuals.
- Increased sales and customer satisfaction through personalized servicing.
- Maintained clean sales floor and straightened and faced merchandise.
- Implemented needs-assessment tools to identify demand for services and products
- Maximized sales revenue through personalized recommendations and upselling techniques
- Trained new employees on store policies, procedures, and best practices for superior customer service
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Worked with loss prevention in monitoring shopper behavior
- Answered questions about store policies and addressed customer concerns
- Determined solutions for clients promptly and professionally
Education
GED -
Falcon Business Institution
Johannesburg, South Africa 2011.05 - 2011.07
High School Diploma -
Ziphakamiseni High School
Newcastle, South Africa 2002.01 - 2003.12
Skills
Multitasking Abilities
undefinedInterests
Movies
Reading
Timeline
GED -
Falcon Business Institution
2011.05 - 2011.07
General Worker
The Star Newspaper
2007.09 - 2012.12
Retail Sales Consultant
Jet Mart
2004.10 - 2005.02
High School Diploma -
Ziphakamiseni High School
2002.01 - 2003.12
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