Phindile Hlengiwe Nxele
Nyamazane
Summary
I am eager to contribute to an environment that not only supports my professional ambitions but also challenges me to reach new heights. I seek a workplace that values innovation and collaboration, allowing me to leverage my skills and knowledge effectively while continuously developing my capabilities. My goal is to engage in meaningful projects where I can thrive, foster positive relationships, and make a substantial difference within the team and the organization as a whole.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Representative
Floor Smart
Pietermaritzburg, South Africa
03.2024 - Current
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management. Updating inventory quantities for adequate and efficient work flow.
- Capturing invoices to debtors account
- Capturing of quotes and invoices od Pastel Partner and reconciling spreadsheet on debtors' account
- Handled customer escalations professionally, upholding positive team reputation and maintaining satisfaction.
- Entered customer information, inquiries and resolutions in company systems for performance tracking and service review purposes.
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
- Proven ability to develop and implement creative solutions to complex problems.
- Excellent communication skills, both verbal and written.
- Handling of switchboard and front desk operations
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Welcomed customers and provided assistance in locating and purchasing products.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Responded to customer requests for products, services, and company information.
- Generated brand awareness and positive product impressions to increase sales.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Intern Floor Installer
Smart Floors
- Carpet Tiles installation
- Stretch Carpet installation
- Luxury Vinyl Tiles installation (Glued down vinyl)
- Wood laminated installation
- Interlocking Tiles installation (Rubber tiles)
- Prepacking tools according to installations and supervisor's instructions
- Floor preparation
- Conducted worksite housekeeping for customer satisfactory and business satisfaction minimizing potential hazards and ensuring a clean work environment
Operations manager
Soul Buddies Teen Network
- Field trip planner
- Financial management
- Admin
- Peer counseling
- Event organiser
General Worker ( Volunteer)
Immuno Sector Healing
- Customer service
- Data Capturing
- Consultant Assistant
- Packing and packaging
Office Administrator and Sales Representative
SJ Tracking PMB
- Answering calls and handling immediate queries
- Recording office expenditure and budget management
- Debt management
- Data capturing (Tag & Processing of E-form B's)
- Ensuring adequate stationary and stock within the office
- Sales of Nestar tracking devices, booking for installation and follow up with leads
- Customer care services
- Sorting out incentives and overtime logs
Administration Clerk
Auto Wash Nestar
- Typing reports, minutes, agendas, forms, invoices, memos
- Distributing incoming and outgoing posts and information to relevant departments
- Staff management for absent fill ups
- Filing system management
Receptionist
Auto Audio
- Answer office calls
- Daily bookings management
- Ensuring adequate staff and equipment for installations
- Managing office petty cash
- Assisting clients with customer care queries
- Arranging of staff meetings, record meeting minutes and data back up to archives
- Submission of monthly installations for each technician and handling of incentives accordingly
Education
Installation of Floorcoverings - Needle Punch / Tufted Carpet Tiles & Tufted Stretch Carpet
The Go Group / Belgotex Academy
Occupational Health Promotion Officer - undefined
Neliswa Hospice and Training
Microsoft Advance Certificate - undefined
Intuition Computer College
National Senior Certificate - Matric
Alexandra High School
Skills
- Interpersonal skills
- Leadership abilities
- Problem-solving strategies
- Time management skills
Timeline
Retail Sales Representative
Floor Smart
03.2024 - Current
Intern Floor Installer
Smart Floors
Operations manager
Soul Buddies Teen Network
General Worker ( Volunteer)
Immuno Sector Healing
Office Administrator and Sales Representative
SJ Tracking PMB
Administration Clerk
Auto Wash Nestar
Receptionist
Auto Audio
Installation of Floorcoverings - Needle Punch / Tufted Carpet Tiles & Tufted Stretch Carpet
The Go Group / Belgotex Academy
Occupational Health Promotion Officer - undefined
Neliswa Hospice and Training
Microsoft Advance Certificate - undefined
Intuition Computer College
National Senior Certificate - Matric
Alexandra High School
Personal Information
- Date of Birth: 01/27/85
- Nationality: South African
- Marital Status: Single
Custom
- Nqubeko Zondi, Smart Floors, Store man, 0333427115 / 0843287181
- Seni Mthembu, Smart Floors, Supervisor, 0333427115 / 0658901161
- Noluthando Gasa, Soul Buddies Team Network, Stakeholder, ntsndozy@gmail.com / 0639572755
- Mr Moran Bongumusa Ngidi, Immuno Sector Healing, Health and Lay Councillor, immunosectorhealing@gmail.com / 0656691700
- Linda Makhaye, SJ Tracking PMB, Altech Netstar technician, 0799795169
- Jay Padayache, Autowash Netstar, Workshop Manager, 0825465974
- Thembeka Memela, Auto Audio, Sales Representative, 0670050194
Personal Information
- Date of Birth: 01/27/85
- Nationality: South African
- Marital Status: Single