Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Phindile Biyela

Key Accounts Manager
DURBAN

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

23
23
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Key Accounts Manager

Gagasi FM
10.2013 - Current
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
  • Analysed sales and customer data to identify trends and opportunities for increased profitability.
  • Prepare and document written proposals and/presentation used during the sales processes
  • Track and monitor campaigns from start to finish
  • Ensure internal briefs are completed timeously and correctly

Trade Marketing/Sales Representative

British American Tobacco
07.2009 - 04.2012
  • Developed and delivered engaging sales presentations to convey product benefits for both independent and key accounts
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Retained excellent client satisfaction ratings through outstanding service delivery

Consumer Relations Amplifier (Brand Ambassador)

British American Tobacco
04.2008 - 06.2009
  • Developed and implemented activities for an allocated geographical area
  • Actively participated in cross-functional working relationships with Marketing an other relevant functions to enhance consumer focus withing BATSA
  • Actively developed and built relationships with consenting consumers in order to increase consumer brand engagement whilst enhancing understanding of the brand
  • Provided data and maintained accurate records on consumer and brand specific information as well as competitor moves to ensure that key role players are fully informed at all times.

Project Secretary - Water Department

Bigen Africa For Umkhanyakude Municipality
08.2007 - 04.2008

Human Resources Officer

KZN Department Of Health
06.2001 - 07.2007

Education

National Diploma - Marketing

Durban University of Technology
Durban
04.2001 -

Higher Certificate - Project Management

Mancosa
04.2001 -

High School Diploma -

Sacred Heart High School
Durban
04.2001 -

Skills

Account Acquisition

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Certification

Gagasi FM Employee of the 3rd Quarter

Timeline

Gagasi FM Employee of the Year

06-2015

Gagasi FM Employee of the 3rd Quarter

06-2014

Key Accounts Manager

Gagasi FM
10.2013 - Current

Trade Marketing/Sales Representative

British American Tobacco
07.2009 - 04.2012

Consumer Relations Amplifier (Brand Ambassador)

British American Tobacco
04.2008 - 06.2009

Project Secretary - Water Department

Bigen Africa For Umkhanyakude Municipality
08.2007 - 04.2008

Human Resources Officer

KZN Department Of Health
06.2001 - 07.2007

National Diploma - Marketing

Durban University of Technology
04.2001 -

Higher Certificate - Project Management

Mancosa
04.2001 -

High School Diploma -

Sacred Heart High School
04.2001 -

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Phindile BiyelaKey Accounts Manager