Phindile Biyela
Key Accounts Manager
DURBAN
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
23
23
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Key Accounts Manager
Gagasi FM
DURBAN
10.2013 - Current
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Analysed sales and customer data to identify trends and opportunities for increased profitability.
- Prepare and document written proposals and/presentation used during the sales processes
- Track and monitor campaigns from start to finish
- Ensure internal briefs are completed timeously and correctly
Trade Marketing/Sales Representative
British American Tobacco
Durban
07.2009 - 04.2012
- Developed and delivered engaging sales presentations to convey product benefits for both independent and key accounts
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery
Consumer Relations Amplifier (Brand Ambassador)
British American Tobacco
Durban
04.2008 - 06.2009
- Developed and implemented activities for an allocated geographical area
- Actively participated in cross-functional working relationships with Marketing an other relevant functions to enhance consumer focus withing BATSA
- Actively developed and built relationships with consenting consumers in order to increase consumer brand engagement whilst enhancing understanding of the brand
- Provided data and maintained accurate records on consumer and brand specific information as well as competitor moves to ensure that key role players are fully informed at all times.
Project Secretary - Water Department
Bigen Africa For Umkhanyakude Municipality
Mkuze - Umkhanyakude
08.2007 - 04.2008
Human Resources Officer
KZN Department Of Health
Durban
06.2001 - 07.2007
Education
National Diploma - Marketing
Durban University of Technology
Durban 04.2001 -
Higher Certificate - Project Management
Mancosa
04.2001 -
High School Diploma -
Sacred Heart High School
Durban 04.2001 -
Skills
Account Acquisition
Relationship Management
Territory Growth
Data-Driven Decision-Making
Contract Negotiation
Pipeline Development
Consultative Selling
Key Account Management
Revenue Generation
Relationship Selling
Territory Management
Account Management
Business Development
Certification
Gagasi FM Employee of the 3rd Quarter
Timeline
Gagasi FM Employee of the Year
06-2015
Gagasi FM Employee of the 3rd Quarter
06-2014
Key Accounts Manager
Gagasi FM
10.2013 - Current
Trade Marketing/Sales Representative
British American Tobacco
07.2009 - 04.2012
Consumer Relations Amplifier (Brand Ambassador)
British American Tobacco
04.2008 - 06.2009
Project Secretary - Water Department
Bigen Africa For Umkhanyakude Municipality
08.2007 - 04.2008
Human Resources Officer
KZN Department Of Health
06.2001 - 07.2007
National Diploma - Marketing
Durban University of Technology
04.2001 -
Higher Certificate - Project Management
Mancosa
04.2001 -
High School Diploma -
Sacred Heart High School
04.2001 -