Albert Themba Mahlangu

• Communicated clearly with dispatch centre about route changes and customer issues.
• Handled customer complaints professionally, resulted in improved client relations.
• Improved fuel efficiency by adopting eco-friendly driving habits.
• Followed safe driving practices for safety of fellow travellers and passengers.
• Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
• Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
• Accepted and received job information through digital app.
• Followed route schedules, improved punctuality.

• Implemented corrective measures to minimise downtime.
• Improved system reliability by carrying out routine inspections.
• Performed preventative maintenance, reduced breakdowns significantly.
• Adhered to regulatory standards, ensuring safe work environment.

Showcased strong ability to handle high pressure situations calmly during peak hours.

• Followed route schedules, improved punctuality.
• Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
• Retained excellent local area knowledge to plan optimal routes.
• Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.