Philogene Fabrice Yohan Jovic

I eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the tasks . Motivated to learn, grow and excel . Hardworking Customer Service Representative with 5 years of experience working . Trained in project and time management with extensive knowledge and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Well-qualified team leader and mentor with expertise in analyzing performance to develop targeted improvement plans. Builds rapport with team members and management to foster task completion and quality service. Fluent in french and english. Patient professional talented at assisting customers with questions and concerns, entering and updating customer details and managing escalated issues. Enthusiastic and service-oriented individual with exceptional communication and multitasking ability.