Phillistus MOTHAPA Makofane
Middleburg
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
6
6
years of professional experience
Work History
Sales Consultant Representative
Absa
05.2017 - 07.2023
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
Education
Advanced Diploma In Business Management - Business Management
Mancosa
Durban Advanced Certification In Banking Services - Banking And Financial Support Services
Milpark
Johannesburg 04.2024
Skills
- Persuasion techniques
- Objection handling
- CRM proficiency
- Cold-calling
- Sales closing
- Cross-selling services
- Relationship Building
- Regulatory Compliance
- Customer Service
- Customer Relationship Building
- Customer Relations
- Sales Presentations
Timeline
Sales Consultant Representative
Absa
05.2017 - 07.2023
Advanced Diploma In Business Management - Business Management
Mancosa
Advanced Certification In Banking Services - Banking And Financial Support Services
Milpark
Similar Profiles
Charity MokwenaCharity Mokwena
Graduate Risk Analyst -Group ESG Risk at ABSAGraduate Risk Analyst -Group ESG Risk at ABSA
Ofentse Tisetso MekwaOfentse Tisetso Mekwa
Commercial Property Finance Analyst at AbsaCommercial Property Finance Analyst at Absa
Bokang Vitalis LelokaBokang Vitalis Leloka
CSHM (Specialist Customer Service & Host Manager) at AbsaCSHM (Specialist Customer Service & Host Manager) at Absa