Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
PHILLIP CHINEMBIRI

PHILLIP CHINEMBIRI

TOURISM, HOSIPITALITY MANAGENENT
CAPETOWN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level, Housekeeping and Retail position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ,Housekeeping and Retail position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Language

Work History

HEAD CASHIER, PETROL ATTENDANT

CALTEX BERGZICHT MOTORS
04.2018 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed both cash and card purchases and returns.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Educated employees on register use, merchandising, and customer service.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained stock to meet expected customer demand.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed strong communication and organizational skills through working on group projects.
  • Excellent communication skills, both verbal and written.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Worked flexible hours across night, weekend, and holiday shifts.

REPLENISHMENT SUPERVISOR

ENGEN , La . ROCHELLE
06.2015 - 04.2018
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
  • Set up displays of merchandise to market new products to customers.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
  • Assigned tasks to team members to complete within designated time frames.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

HOUSEKEEPING and LAUNDRY ATTENDANT

BUSHRIVER LODGE
06.2012 - 02.2015
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Responded to requests from patrons for linens and toiletries.

Education

GED -

ENGEN LEARN, ENGEN PETROLEUM LIMITED
WESTERN CAPE
05.2001 -

Associate of Arts - Tourism Management

OXIBRIDGE ACADEMEY
WESTEN CAPE, STELLENBOSCH
05.2001 -

Skills

Multitasking

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Additional Information

CALTEX BERGZICHT MOTORS

REFERENCE : 021 883 8056

PHILIP / MAX : 063 343 9326


ENGEN, La . ROCHELLE CONVENIENCE

REFERENCE : 021 919 6969

CHRIS : 072 778 6102


BUSHRIVER LODGE

REFERENCE : 082 971 6508

TRUDIE : 082 093 9221

Timeline

HEAD CASHIER, PETROL ATTENDANT

CALTEX BERGZICHT MOTORS
04.2018 - Current

REPLENISHMENT SUPERVISOR

ENGEN , La . ROCHELLE
06.2015 - 04.2018

HOUSEKEEPING and LAUNDRY ATTENDANT

BUSHRIVER LODGE
06.2012 - 02.2015

GED -

ENGEN LEARN, ENGEN PETROLEUM LIMITED
05.2001 -

Associate of Arts - Tourism Management

OXIBRIDGE ACADEMEY
05.2001 -

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