PHILLA KEKANA

I am interested in joining your team as it has the ideal culture in which to pursue my goal of becoming a strategic business leader and thinker. In this respect, I believe that my experience in collections call centre; IT Support, finance, and administrative functions; sense of ownership and responsibility; my pursuit for achievement, and success would be an asset to your team. In addition, I bring a wealth of other essential skills and qualities that I have developed through studying and various work experience such as how to act as the first point of telephone contact for a customer, quickly understanding a caller’s point of view, to empathise with them, be able to respond and adapt to their need and eager to learn new skills. As a committed, well-motivated individual, who enjoys working in a team I can assure you of the fact that I will be ready for any challenge that comes across my way. Work achievements Customer service Stress Management Team player Time Management Attention to detail Verbal and written communication Analytical Flexible Accurately updating customer records with information. Problem Solving Answering any queries efficiently and quickly processing information. Ability to work with minimum supervision in a busy environment Able to do repetitive tasks accurately over long periods of time