Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philisiwe Nokulunga Mbali Zulu

Administrator
Newcastle ,KZN

Summary

Results-driven and detail-oriented professional with 9 years of experience as a Claims Consultant at Hollard Insurance. Currently pursuing a Bachelor's degree in Public Administration and holding a recently completed NQF Level 4 qualification. Utilizing my administrative expertise as a School Administrator/Clerk, with a strong passion for delivering exceptional support and service.

Overview

9
9
years of professional experience

Work History

School Administrator

Little Minds School
01.2022 - Current

- Maintaining student records and files

Managed attendance records, admissions processes, and student withdrawals.

Managed front desk operations, encompassing visitor reception and phone call handling.

Delivered administrative support to teaching staff and school executives.

- Assisting with scheduling, events, and activities

- Maintaining confidentiality and handling sensitive information

-Oversaw various administrative tasks.

Branch Claim's Consultant

Hollard Insurance
01.2016 - 12.2020
  • Handled and evaluated incoming claims.
  • - Gathering required documentation
  • Engaged with customers and provided regular updates on claim status.
  • Effectively resolved issues concerning claims.
  • Processed funeral claims efficiently within a 48-hour timeframe.

Education

Bachelor Of Public Administration - Business Administration And Management

Regent Business School
Distance Learning

FETC NQF LEVEL 4 - ECD

EDU-BUILD Private Institution
Johannesburg
2024

Computer Literacy Certificate -

Unschool
Durban
2014

General Education And Training Certificate -

The Ark Abet Centre
Durban
2012

Skills

- Communication and interpersonal skills

Timeline

School Administrator

Little Minds School
01.2022 - Current

Branch Claim's Consultant

Hollard Insurance
01.2016 - 12.2020

Bachelor Of Public Administration - Business Administration And Management

Regent Business School

FETC NQF LEVEL 4 - ECD

EDU-BUILD Private Institution

Computer Literacy Certificate -

Unschool

General Education And Training Certificate -

The Ark Abet Centre
Philisiwe Nokulunga Mbali ZuluAdministrator