Philisiwe Shabane

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• Delivered services to customer locations within specific timeframes.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Proved successful working within tight deadlines and a fast-paced environment.
• Product knowledge and art of service

• Gathered and submitted observational information in addition to required data points.
• Conducted surveys and documented all responses.
• Uploaded or transmitted data using secure protocols.
• Delivered efficient daily assignment schedules based on Type factors to optimize team performance.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Analyzed past sales data and team performance to develop realistic sales goals.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Developed and implemented account management plans to establish customer satisfaction.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Established and maintained positive relationships with vendors to determine product availability and quality.