Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Interests
Timeline
Generic

Philip Joseph Campher

Customer Service Representative
Pinner

Summary

Dear United Kingdom Hiring Manager


With over a decade of experience in Customer Service, I bring a wealth of expertise and a proven track record of success working with top industry performers.


As an Open Minded Leader, I have honed my skills in fostering collaborative environments and driving teams towards excellence. My tenure in Customer Service has equipped me with exceptional interpersonal skills, allowing me to effectively engage with clients and colleagues alike.


Moreover, I am well-versed in conflict management techniques, particularly employing Non Violent Communication methods to resolve disputes and maintain positive relationships.


One of my key strengths lies in my ability to adapt and thrive in dynamic environments. I possess a natural aptitude for quickly grasping new systems and processes, enabling seamless integration and implementation within the team. This adaptability has been instrumental in my reputation for bridging the gap between 4 and 5-star service, consistently exceeding expectations and delivering unparalleled results.


I am genuinely excited about the opportunity to bring my unique blend of skills and experiences to the United Kingdom. I am confident that my contributions will prove invaluable in driving the organization towards continued success.


Thank you for considering my application. I look forward to the possibility of discussing how I can contribute to your team further.


Warm regards,


Philip Joseph Campher


+44 7442 761300

+27 63 382 4461

philcam.uk@gmail.com





Overview

15
15
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Supporting Artiste

Vertigo Films
London, Greater London
03.2024 - 03.2024
  • Adapted to new techniques and technologies quickly and efficiently.

Junior Administrator / Affiliation Assistant

Best Bet Media
Cape Town, South Africa
08.2022 - 01.2024
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors
  • Conducted market research to identify new opportunities and target markets
  • Reference; CEO; Mrs Mandy Goldberg: +27 76 842 9660

Customer Service Consultant

DigiCall Contact Solutions
Cape Town
10.2021 - 07.2022
  • Provided British American Tobacco South Africa with customer service
  • Handled transactions for key account holders such as Pick n Pay, Game and Makro Placed cigarette orders for businesses and relayed information between customers and their representatives - service delivery.
  • Reference; Customer Service Centre Operations Manager; Mrs Muricia Van Willing: +27 74 113 1713

Customer Service Consultant

Lufthansa InTouch Cape Town
Cape Town
07.2016 - 01.2021
  • Identified Status Passengers needs and provided them with specific solutions throughout their travel experience - incoming and outgoing travellers.
  • Sponsored to travel to Switzerland on behalf of South Africa for a Product Day Member of the Work And Play Committee
  • Reference; Team Quality Specialist; Miss Barbra Sibanda: +27 83 964 0375

Customer Service Consultant

DigiCall Customer Solutions
Cape Town
12.2014 - 07.2016
  • Provided British American Tobacco South Africa with customer service
  • Handled transactions for key account holders such as Pick n Pay, Game and Makro Placed cigarette orders for businesses and relayed information between customers and their representatives - service delivery.
  • Reference; Customer Service Centre Operations Manager; Mrs Muricia Van Willing: +27 74 113 1713

Personal Assistant

Swiss Parquet
Cape
09.2014 - 12.2014
  • Teach the CEO English and communicated on his behalf
  • Generate income, secure networks and business opportunities
  • Run the daily administration and operations of the business
  • Reference; Business Partner; Miss Jacqui Edas: +27 76 044 8375

Guest Service Attendant

Grand West Casino & Entertainment World
Cape Town
02.2012 - 09.2014
  • Worked in the Prive and processed jackpots for Status Members
  • Attended to any slot machine related technical problems
  • Ensured service standards are upkept on the game floor - food and beverage
  • Reference; Shift Manager; Mr James Oliver: +27 83 671 6814

Customer Service Consultant

Mr. Delivery
Cape Town
01.2009 - 03.2010
  • Assist the Branch Manager with the daily administration and operations of the business
  • Took down, placed and despatched food orders
  • Instruct employees in appropriately handling different types of situations ( Consultants and Drivers)
  • Reference; Branch Manager; Ms Wendy Vester: +27 71 053 6357

Education

National Senior Certificate -

Queens Park High School
01.2006 - 05.2011

Skills

Drivers License: Code Bundefined

Accomplishments

  • Customer Service Consultant
  • Lufthansa InTouch Cape Town
  • Cape Town, Western Cape2016 - 01/2021
  • Identified Status Passengers needs and provided them with specific solutions throughout their travel experience - incoming and outgoing travellers
  • Sponsored to travel to Switzerland on behalf of South Africa for a Product Day
  • Member of the Work And Play Committee
  • Reference; Team Quality Specialist; Miss Barbra Sibanda: +27 83 964 0375
  • Customer Service Consultant
  • Digicall Contact Solutions
  • Cape Town, Western Cape2014 - 07/2016
  • Provided British American Tobacco South Africa with customer service
  • Handled transactions for key account holders such as Pick n Pay, Game and Makro
  • Placed cigarette orders for businesses and relayed information between customers and their representatives - service delivery
  • Reference; Customer Service Centre Operations Manager; Mrs Muricia Van Willing: +27113 1713

Affiliations

Representative Council for Learners, Chairperson Fashion Show, Chairperson Camp, Head

Interests

Business

Management

Life Coaching

Holistic Wellness

Law

Architecture

Permaculture

Travel

Timeline

Supporting Artiste

Vertigo Films
03.2024 - 03.2024

Junior Administrator / Affiliation Assistant

Best Bet Media
08.2022 - 01.2024

Customer Service Consultant

DigiCall Contact Solutions
10.2021 - 07.2022

Customer Service Consultant

Lufthansa InTouch Cape Town
07.2016 - 01.2021

Customer Service Consultant

DigiCall Customer Solutions
12.2014 - 07.2016

Personal Assistant

Swiss Parquet
09.2014 - 12.2014

Guest Service Attendant

Grand West Casino & Entertainment World
02.2012 - 09.2014

Customer Service Consultant

Mr. Delivery
01.2009 - 03.2010

National Senior Certificate -

Queens Park High School
01.2006 - 05.2011
Philip Joseph CampherCustomer Service Representative