Hi, I’m
Philile Sibongile Mahlangu
Entry-Level Technical Support
Summary
Motivated and dependable professional with a completed Technical Support NQF Level 4 learnership and hands-on experience in IT support and warehouse stock receiving. Committed to delivering quality work, contributing to organizational goals, and continuously developing professionally.
Overview
2
years of professional experience
3
Languages
Work History
Vertice | Skills Panda
Technical Support (Learnership)
03.2025 - Current
Job overview
- Processed and verified incoming shipments to ensure accuracy and completeness of orders.
- Utilized SAP and Warehouse Management System (WMS) to track and manage inventory data efficiently.
Makro
Cashier
12.2024 - 01.2025
Job overview
- Provided exceptional customer service, assisting customers with inquiries and resolving complaints promptly.
- Operated cash registers efficiently, handling cash, credit, and electronic transactions accurately.
Bhegiv Construction Company Pty
Draughtsman Assistant
01.2024 - 08.2024
Job overview
- Created detailed drawings from sketches, notes and verbal instructions using CAD software.
- Performed field measurements to verify existing dimensions in order to accurately create plans.
- Provided technical assistance on various projects by interpreting complex diagrams and documents.
Education
Skills Panda Centurion
Certificate in Technical Support from IT Network Security
Rose Bank College
Higher Certificate from construction and Engineering Drafting
01-2019
Hoerskool FH Odendaal
Grade 12
01-2017
Skills
Revit software
Auto Cad Software
Computer skills
Microsoft Office 365
Adaptability
Personal Information
- Date of Birth: 1996-11-04
- Nationality: South African
Reference
Name: Thabiso Matentchi
Relationship: Latcturer
Email: infor@tenchi.co.za
Contacts: 0760407093
Name : Sello Makola
Relationship: Mentor
Contacts: 0730223415
Name: Given Mogoboya
Relationship: supervisor at Bhegiv Construction Company
Contacts: 064 901 7417
Name: Thandi
Relationship: Skills Panda( agency)
Contacts: 0751897914
Email: thandi@skillspanda.co.za
Timeline
Technical Support (Learnership)
Vertice | Skills Panda
03.2025 - Current
Cashier
Makro
12.2024 - 01.2025
Draughtsman Assistant
Bhegiv Construction Company Pty
01.2024 - 08.2024
Rose Bank College
Higher Certificate from construction and Engineering Drafting
Hoerskool FH Odendaal
Grade 12
Skills Panda
Certificate in Technical Support from IT Network Security