Philile Joyce Ndlovu
Isipingo
Summary
Experienced Administrative Assistant with a proven track record of delivering outstanding customer service in high-pressure settings. Recognized for meticulous attention to detail and strong decision-making abilities, facilitating efficient management of multiple tasks concurrently. Possessing a self-motivated work ethic, thrives both independently and as a collaborative team member.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Admin Assistant
Mossc Training Centre
09.2019 - Current
- Reference: Avishkar Motilal (Director) 0726203652
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Admin Assistant
KZN Crime Exterminators cc
01.2017 - 08.2019
- Reference: Kumaine Padayachy (Operations Manager) 0826352203
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
Controller
Global Force Security
03.2015 - 04.2016
- Reference: Keeran Singh (General Manager) 0847312441
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Monitored employee activities, confirming compliance with security regulations.
- Identified violators and escorted departing personnel to guard against theft of property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
Controller
Provision Security
01.2011 - 01.2014
- Reference: Thandi Mbhele (Senior Controller) 0717224354
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Identified violators and escorted departing personnel to guard against theft of property.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Education
High School Diploma -
Hillgrove Secondary School
Durban, South Africa12-2010
Skills
- Filing
- Mail handling
- Reception oversight
- Office management
- Data entry documentation
- Office administration
- Computer proficiency
- Task prioritization
Certification
- Patnet Training College Training -Computer studies- 09/2016
Timeline
Admin Assistant
Mossc Training Centre
09.2019 - Current
Admin Assistant
KZN Crime Exterminators cc
01.2017 - 08.2019
Controller
Global Force Security
03.2015 - 04.2016
Controller
Provision Security
01.2011 - 01.2014
- Patnet Training College Training -Computer studies- 09/2016
High School Diploma -
Hillgrove Secondary School
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