Philile Hlatshwayo

Maintain accurate customer records, service logs, and administrative documentation.

Coordinate and track service requests, ensuring timely follow-up on outstanding jobs.

Generate and analyse reports using Microsoft Excel to support operational decision making.

Capture, verify, and update data to ensure accuracy, and completeness.

Liaise with internal teams, clients, and stakeholders to resolve queries and ensure service efficiency.

Support administrative processes including filing, document control, and data management.

Monitor and manage task progress to ensure deadlines and service level agreements are met.

Consistently ranked among the top three monthly performers.

Improved turnaround times through effective coordination and follow-ups.

Assisted with inventory tracking and spare parts coordination.

Maintained records of stock movements and sales data.

Supported administrative tasks, including filing and document management.

Coordinated with internal teams to facilitate operational processes.

Helped in planning and organising daily activities.

Addressed customer queries and built strong relationships.

Monitored stock accuracy through regular checks and record-keeping.

Recognised for organisational and coordination skills.

Facilitated daily administrative tasks such as record keeping, filing, and data capturing.

Assisted with stock control, conducting inventory counts, and managing stock replenishment processes.

Maintained accurate pricing, stock records, and product information.

Supported store operations by coordinating stock movement and floor activities.

Handled cash transactions and provided assistance with petty cash management when required.

Delivered excellent customer service while efficiently resolving queries.

Contributed to reporting on sales performance and stock levels.

Ensured adherence to company procedures and operational standards.

Developed strong organisational and multitasking skills in a fast-paced environment.

Participated in efficient stock management and improvement of store operations.