Philile Bakubaku
Mr
17 Ferdinad Street, Johannesburg
Summary
A highly organized and dependable professional with a strong track record of managing multiple priorities with a positive attitude. Demonstrates a willingness to take on additional responsibilities to achieve team goals. Analytical problem-solver, skilled in team building, leadership, and motivation, complemented by excellent customer relations and relationship-building abilities. Proficient in independent decision-making and sound judgment, positively impacting company success. Dedicated to applying training, monitoring, and morale-building strategies to enhance employee engagement and boost performance. Experienced in achieving demanding development objectives within tight schedules while maintaining a meticulous attention to detail.
Overview
16
16
years of professional experience
Work History
Driver Partner
Uber Business
04.2015 - Current
- Responsible for collecting and delivering clients to designated locations as per their ride requests.
- Ensured client safety and comfort throughout the journey.
- Met weekly and monthly targets.
- Assisted clients with loading and unloading their luggage.
- Maintained vehicle cleanliness and ensured regular maintenance.
- Navigated efficiently to avoid traffic and ensure timely arrivals.
- Provided excellent customer service, receiving high ratings and positive feedback.
- Handled cash and electronic payments accurately and securely.
Sales Administrator
Snoozy Bed Shop
04.2012 - 11.2014
- Met and exceeded weekly and monthly sales targets.
- Assisted customers with opening store accounts and maintaining payment plans.
- Administered and submitted weekly sales reports and data capture.
- Ordered and organized stock to attract customer sales.
- Provided detailed product information to customers to assist in their purchasing decisions.
- Coordinated with suppliers to ensure timely delivery of products.
- Handled customer complaints and returns in a professional manner.
- Trained and supervised junior staff in sales techniques and store operations.
Customer Service Clerk
ABSA Bank
11.2008 - 03.2010
- Balanced cash register to the penny daily.
- Built strong relationships with customers, providing excellent customer service.
- Adhered to Regulatory Banking Standards, including Anti-Money Laundering and Fraud prevention.
- Sensitively handled interactions with vulnerable customers, drawing on personal experiences with friends with disabilities.
- Assisted in opening bank accounts for customers.
- Managed customer inquiries and resolved issues promptly and efficiently.
- Trained new staff members on banking procedures and customer service protocols.
- Conducted regular audits of cash drawers and transactions to ensure accuracy.
Education
National Certifcate - A+ & N+
Damelin
National Senior Certificate - Matric
Ikwezi Technical Skill Center
Skills
Time Management
Timeline
Driver Partner
Uber Business
04.2015 - Current
Sales Administrator
Snoozy Bed Shop
04.2012 - 11.2014
Customer Service Clerk
ABSA Bank
11.2008 - 03.2010
National Certifcate - A+ & N+
Damelin
National Senior Certificate - Matric
Ikwezi Technical Skill Center
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