Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Philasande Nelson

Philasande Nelson

Chef
Port Elizabeth/Gqeberha

Summary

A highly efficient individual with extensive team leadership experience, able to adapt well to new environments, and learn new processes quickly to achieve outstanding results. Outstanding communication, relationship-building, and influencing skills; competent in building customer relationships which inspire confidence and loyalty

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Kitchen Assistant

Super Spar (Our)
Port Elizabeth
11.2021 - 12.2023
  • Preparation of meal items
  • Maintain hygiene in food preparation, cooking and storage
  • Handle and maintain utensils and equipment
  • Maintain a secure working environment
  • Maintain health, hygiene and professional appearance
  • Maintain effective working relationship with other members of staff.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Learned other teammates' work tasks to train as backup.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Transported food items from storage areas to kitchen for prepping.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Operated kitchen equipment in accordance with manufacturer instructions.

Waiter

House of coffee
01.2008
  • Providing excellent wait service to ensure satisfaction
  • Taking customer orders and delivering food and beverages
  • Making menu recommendations
  • Answering questions and sharing additional information with restaurant patrons
  • Greet and escort customers to their table.

Store Assistant

Trade& Miller (Cape Union Mart group)
01.2015 - 01.2016
  • Relieve store manager
  • Maintain company standards of housekeeping, merchandising, shrinkage
  • Ensure compliance of all company procedures
  • Assist store manager in management of staff
  • Ensure front end controls are in place
  • Responding to customer complaints and concerns in a professional manner
  • Undertaking some store administration duties.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and offered assistance with requirements.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Established and maintained professional relationships with customers to increase trust and rapport.
  • Located merchandise across various stores to address customer needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.

Cashier

Western Grouppe Trading
Port Elizabeth
01.2014 - 11.2015
  • Receiving payments and issuing receipts
  • Scan goods and ensuring pricing is correct
  • Providing excellent customer service
  • Balance cash drawer by counting cash at beginning and end of work shift
  • Provide pricing information by answering questions.

Education

Hospitality N4 -N6 - Hospitality Management

Port Elizabeth Tvet College
Port Elizabeth
01.2020 - 12.2021

2019 - Hospitality

Hospitality Level 2 - Level 4
Port Elizabeth

Matric - 2009 - Travel And Tourism

Sakhisizwe High School
Port Elizabeth
01.2008 - 12.2009

Skills

Good team playerundefined

Personal Information

Date of Birth: 12/22/90

References

  • Miss Neliseka Lolwana, Manager, 068 530 3372
  • Miss Ongezwa Gcau, Supervisor, 063 369 4727

Timeline

Kitchen Assistant

Super Spar (Our)
11.2021 - 12.2023

Hospitality N4 -N6 - Hospitality Management

Port Elizabeth Tvet College
01.2020 - 12.2021

Store Assistant

Trade& Miller (Cape Union Mart group)
01.2015 - 01.2016

Cashier

Western Grouppe Trading
01.2014 - 11.2015

Matric - 2009 - Travel And Tourism

Sakhisizwe High School
01.2008 - 12.2009

Waiter

House of coffee
01.2008

2019 - Hospitality

Hospitality Level 2 - Level 4
Philasande NelsonChef