Philani Brian Ngidi
Service Technician
Port Elizabeth
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Service Technician
Vestas Southern Africa
Port Elizabeth
01.2022 - Current
- Passionate about learning and committed to continual improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Preventative Maintenance
- Troubleshooting and Fault finding
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
Electronic Technician
GEW Hensoldt
Pretoria
02.2016 - 12.2021
- Reviewed building diagrams and blueprints to determine errors in electronic equipment installations.
- Recommended changes in circuitry or installation specifications to simplify assembly and maintenance.
- Conducted, maintained, tested and repaired electronic components, parts, equipment and systems.
- Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
- Designed and constructed new equipment to meet engineering experiment requirements.
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Assembled, tested and maintained components and systems for high-performing electronics.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Updated hardware and software platforms by implementing automation and efficiency improvements.
- Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
Technical Assistant
South African Navy
Cape Town
01.2013 - 12.2015
- Gathered, organized and distributed technical documentation.
- Installed technical hardware and software in deskside support environment.
- Repaired hardware infrastructure using hand tools and components.
- Updated supervisor on status of projects.
- Recorded information surrounding system failure to assist future rebuilds.
- Troubleshot malfunctioning hardware and software deployments to support nonstop operations.
- Maintained knowledge support base regarding equipment warranties and repair needs.
- Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources.
- Prepared technical presentations and other materials for advisory meetings.
- Researched common technology performance issues to assist with diagnoses.
- Provided technical guidance and support to team members.
- Liaised with customers, communicating and resolving problems and concerns.
Education
National Diploma - Electrical Engineering Light Current
Mangosuthu Universityof Technologies
Durban 05.2001 -
High School Diploma -
Umlazi Comtech
Durban 01.2002 - 12.2006
Skills
Hand tool knowledge
Certification
Working height
Working at height
Trained to work at height and the use of correct PPE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Service Technician
Vestas Southern Africa
01.2022 - Current
Electronic Technician
GEW Hensoldt
02.2016 - 12.2021
Technical Assistant
South African Navy
01.2013 - 12.2015
High School Diploma -
Umlazi Comtech
01.2002 - 12.2006
National Diploma - Electrical Engineering Light Current
Mangosuthu Universityof Technologies
05.2001 -
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