Hi, I’m
Phikiswa Mathole
Room Attendance Housekeeping
Cape Town
Summary
Dedicated to satisfying customer needs with high-quality automotive support. Proficient in changing oil and filters, as well as maintaining additional systems such as tires. Reliable professional with experience in providing superior customer service and maintenance. Proficient in diagnosing and rectifying mechanical issues, performing preventative maintenance and repairs and adhering to safety protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
19
years of professional experience
3
years of post-secondary education
1
Certification
2
Languages
Work History
Zoleka Cape Town
Hout Bay B&B
07.2011 - 12.2023
Job overview
- Answered guest questions with responses about menu, promotions and specials.
- Took guest food and beverage orders and entered orders in computer system.
- Retrieved and delivered food and beverage orders.
- Served alcoholic and non-alcoholic beverages following policies as well as federal, state and local regulations.
- Followed procedures to correctly handle cash, credit and gift certificate transactions.
Mr BaleniCape Town
Cashier
08.2004 - 05.2011
Job overview
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Education
Mandela High SchoolCape Town
Matric from Xhosa, English, Accounting, Business Economics, Ma
01.1998 - 12.2000
Skills
Customer Relations
undefinedCertification
Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Hout Bay B&B
Zoleka
07.2011 - 12.2023
Cashier
Mr Baleni
08.2004 - 05.2011
Mandela High School
Matric from Xhosa, English, Accounting, Business Economics, Ma
01.1998 - 12.2000
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