Summary
Overview
Education
Skills
Work History
Timeline
Generic
Phephile Moyakhe

Phephile Moyakhe

Customer Service Specialist
Cape Town

Summary

-Welcoming and assisting guests with professionalism and warmth

-Managing customer enquiries, calls, and messages efficiently

-Resolving concerns promptly to ensure guest satisfaction

-Maintaining accurate records and front-desk coordination

-Representing the brand with a customer-first attitude

Overview

1
1
Language
1
1

Zulu

1
1

Xhosa

1
1

Spanish

4
4
years of professional experience

Education

Graduate Certificate - Music Business

Live Lab Music
Mowbary
10.2024

Bachelor - Agricultural Economics

Chris Hani Arts And Culture School
Cape Town
12.2021

Skills

- Communication skills

- Empathy and patience

- Problem-solving

- Active listening

- Adaptability

- Product knowledge

- Time management

- Positive attitude

Work History

Administrative Assistant

Isilumko Industrial
Cape town
03.2025 - 12.2025
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Sales Development Representative

Boldr
Cape
08.2023 - 08.2024
  • Increased sales leads by implementing targeted outreach strategies and personalized followups.

Event Coordinator

CHARISMATICS STAFFING EVENT SOLUTIONS
Cape town, Western Cape
01.2022 - 07.2023
  • Managed event logistics and operations.

Timeline

Administrative Assistant

Isilumko Industrial
03.2025 - 12.2025

Sales Development Representative

Boldr
08.2023 - 08.2024

Event Coordinator

CHARISMATICS STAFFING EVENT SOLUTIONS
01.2022 - 07.2023

Graduate Certificate - Music Business

Live Lab Music

Bachelor - Agricultural Economics

Chris Hani Arts And Culture School
Phephile MoyakheCustomer Service Specialist