

-Welcoming and assisting guests with professionalism and warmth
-Managing customer enquiries, calls, and messages efficiently
-Resolving concerns promptly to ensure guest satisfaction
-Maintaining accurate records and front-desk coordination
-Representing the brand with a customer-first attitude
Zulu
Xhosa
Spanish
- Communication skills
- Empathy and patience
- Problem-solving
- Active listening
- Adaptability
- Product knowledge
- Time management
- Positive attitude