Phelo Mbotyi
Final Year Student In Business Administration
Midrand,Gauteng
Summary
Responsible and ambitious student, with excellent time management skills, seeking to put all skills into action. A confident individual with excellent work ethic and can be of value in any work environment.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Waitress
Cowfish Restaurant
Sandton
09.2024 - Current
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Manage 3-4 tables daily
Marketing&Communications Co Ordinator
Dessert Cafe
Roodeport
04.2024 - Current
- Social Media Management and Graphic design.
- Word of mouth marketing services.
- Inventory management.
- Event planning.
- Achieved 90% daily tips target.
- Increased social media followers by 20%.
- Increased customer engagement by 15%.
- Planned and organized the company's first collaboration with women in business for exposure.
Waitressing
Boplaas Distillery
George
12.2023 - 01.2024
- Provided a 100% customer service.
- Took orders, served food and drinks.
- Maintained a clean work environment.
- Achieved 90% daily tips target.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Brand Ambassador
Offlimits Communications Agency
Sandton
11.2023 - 11.2023
- Product promotion and brand activation for the new jungle oats drinks at Lanseria Airport.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Achieved a 100% sample give away target
Sales Assistant
Muzilite Media
George
12.2022 - 01.2023
- In store promotions and customer service.
- Sustained 100% accurate records of sales.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased selling more than 15 open view products and building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Sales Promoter
Promotions 4 You
George
12.2022 - 12.2022
- In store promotions merchandising and display management for Lurpak butter.
- Sales support and data capturing: responsible for submitting detailed sales reports and brand relevant data.
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Reached a 100% in customer engagement target.
- Reached 100% daily minimum sales target.
Education
BBA - Marketing&Public Relations
Eduvos
Midrand 03.2021 - Current
Skills
Interpersonal
Team Leadership Qualities
Strategic planning capabilities
Goal-oriented mindset
Brand Awareness
Planning and organizing
Problem solving
Critical thinking
Communication
Effective time management
Microsoft Powerpoint
Microsoft Excel
Organization
Customer Relations
Customer Engagement
Volunteer Experience
- York High School, 2017, 2019
- York High School, 2019
Timeline
Waitress
Cowfish Restaurant
09.2024 - Current
Marketing&Communications Co Ordinator
Dessert Cafe
04.2024 - Current
Waitressing
Boplaas Distillery
12.2023 - 01.2024
Brand Ambassador
Offlimits Communications Agency
11.2023 - 11.2023
Sales Assistant
Muzilite Media
12.2022 - 01.2023
Sales Promoter
Promotions 4 You
12.2022 - 12.2022
BBA - Marketing&Public Relations
Eduvos
03.2021 - Current
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