Phelisa Busiswe Gxuluwe
CCTV SUPERVISOR
Johannesburg,GP
Summary
Dynamic CCTV Supervisor with proven expertise at CSG Group in staff management and strategic planning. Successfully mentored junior staff, enhancing team cohesion and reducing conflict incidents. Demonstrated strong decision-making skills by implementing process improvements that elevated operational efficiency and customer satisfaction. Recognized for leading projects to completion under tight deadlines.
Overview
16
16
years of professional experience
Work History
Cctv Supervisor
CSG Group
10.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Generated reports detailing findings and recommendations.
Cctv Supervisor
Security Service Consultants
05.2009 - 09.2024
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Security Certificate Grade A - Security
VMS Security
Germiston, South Africa 04.2001 -
Certificate - Call Center
Cornerstone HR
Randburg 04.2001 -
High School Diploma -
Kuyasa Seniour Secondary
Eastern Cape Dimbaza 04.2001 -
Skills
Staff management
Strategic planning
Staff discipline
Decision-making
Team building
Training and mentoring
Process monitoring and improvement
Multitasking
Active listening
Goal setting
Timeline
Cctv Supervisor
CSG Group
10.2024 - Current
Cctv Supervisor
Security Service Consultants
05.2009 - 09.2024
Security Certificate Grade A - Security
VMS Security
04.2001 -
Certificate - Call Center
Cornerstone HR
04.2001 -
High School Diploma -
Kuyasa Seniour Secondary
04.2001 -