Pheladi Thandi Modipi
Relationship Executive
Midrand
Summary
Energetic and personable professional with talent for building lasting relationships and fostering client loyalty. Well-versed in customer service principles and adept at deploying effective communication strategies and conflict resolution techniques. Committed to driving positive outcomes and enhancing client satisfaction.
Overview
18
18
years of professional experience
4029
4029
years of post-secondary education
Work History
Relationship Executive (Commercial Growth)
Absa Bank
11.2022 - Current
- Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
- Relationship and Service Management: Actively develop strong client relationships
- Contributed to the growth of the business by identifying new opportunities and potential clients through market research.
- Enhanced client relationships by consistently providing exceptional service and promptly addressing concerns.
Private Wealth Banker
Absa Bank
11.2021 - 10.2022
- To build and maintain professional business relationships across a portfolio of Private Wealth clients by achieving financial targets, proactively acquiring new clients, and improving customer experience within the scope of the Bank’s regulatory and compliance frameworks
Relationship Executive (SME)
Absa Bank
09.2015 - 10.2021
- Enhanced client relationships by consistently providing exceptional service and promptly addressing concerns.
- Contributed to the growth of the business by identifying new opportunities and potential clients through market research.
Branch Administrator / 2IC for Branch operational Manager
Absa Bank
10.2009 - 08.2021
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained strong vendor relations through timely payments, clear communication, and contract negotiation skills.
Treasury Clerk/Specialist manager
Absa Bank
04.2008 - 10.2009
- Daily balancing of general ledger accounts
- Capturing and approving of journals
Teller
Absa Bank
04.2007 - 03.2008
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
Postgraduate Diploma - Financial Accounting
University of South Africa (UNISA)
Advanced Certificate - Banking (Credit Learnership)
Milpark
Bachelor of Accounting Science (BCOMPT) - undefined
University of South Africa (UNISA)
Regulatory Examination (RE) - undefined
MoonStone
Grade 12 -
Nthlatlole Science And Commercial College
Skills
Sound understanding of business banking sales
Customer relationship Management
Good knowledge of sales and service principles
Portfolio growth through sales
Client acquisition
Cold Calling
Financial Data analysis
Attention to detail
Business Acumen
Full Names
Pheladi Thandi
Contact Numbers
0798880767, 0713723571, 011 895 5536, Thandi.Modipi@gmail.com
Personal Information
- ID Number: 8610260907082
- Nationality: South African
- Driving License: Code 10 (C1)
Timeline
Relationship Executive (Commercial Growth)
Absa Bank
11.2022 - Current
Private Wealth Banker
Absa Bank
11.2021 - 10.2022
Relationship Executive (SME)
Absa Bank
09.2015 - 10.2021
Branch Administrator / 2IC for Branch operational Manager
Absa Bank
10.2009 - 08.2021
Treasury Clerk/Specialist manager
Absa Bank
04.2008 - 10.2009
Teller
Absa Bank
04.2007 - 03.2008
Advanced Certificate - Banking (Credit Learnership)
Milpark
Bachelor of Accounting Science (BCOMPT) - undefined
University of South Africa (UNISA)
Regulatory Examination (RE) - undefined
MoonStone
Postgraduate Diploma - Financial Accounting
University of South Africa (UNISA)
Grade 12 -
Nthlatlole Science And Commercial College
Similar Profiles
Portia Margaret FellPortia Margaret Fell
Branch Operations and Risk Consultant at Absa BankBranch Operations and Risk Consultant at Absa Bank
Milkah NyaingoMilkah Nyaingo
UAT & Release Officer at Absa BankUAT & Release Officer at Absa Bank
Chomba Kelly MusondaChomba Kelly Musonda
Merchant Acquiring Manager at Absa BankMerchant Acquiring Manager at Absa Bank
PHENYO MASUKUPHENYO MASUKU
Financial Advisor - Short Term Insurance at MiWay InsuranceFinancial Advisor - Short Term Insurance at MiWay Insurance
Thapelo Ephraim MojelaThapelo Ephraim Mojela
Spray Painter at Mirai Rail Rolling StockSpray Painter at Mirai Rail Rolling Stock