Pheladi Maputla
Benoni,Gauteng
Summary
Accomplished professional with expertise in office coordination and staff supervision, demonstrating proficiency in advanced Excel usage and Microsoft Office Suite. Adept at compiling reports, managing documentation control, and ensuring inventory control with a deadline-oriented approach. Skilled in training staff, public speaking, and conflict resolution, leveraging familiarity with SAP software to enhance operational efficiency. Committed to delivering exceptional customer service while taking initiative to drive organisational success.
Overview
10
10
years of professional experience
Work history
Administrative manager
Checkers hyper
Edenvale, Gauteng
2025.10 - Current
- Managed daily administrative operations, ensuring efficient workflow and adherence to policies.
- Coordinated schedules and appointments, facilitating effective communication among team members.
- Implemented filing systems that improved document retrieval and organisation across departments.
- Supervised office supplies inventory, maintaining optimal stock levels to support staff needs.
- Ensured compliance with health and safety regulations, fostering a safe working environment.
- Conducted regular audits of administrative processes, identifying areas for improvement and optimisation.
- Collaborated with various departments to streamline interdepartmental communications and enhance productivity.
- Maintained an organised workspace promoting productivity and efficiency.
- Handled customer queries promptly improving overall customer satisfaction.
- Alleviated workload pressures, delegating tasks appropriately amongst staff.
- Managed internal communications effectively maintaining transparency across teams.
- Handled procurement of office supplies avoiding stock shortages or wastage.
- Facilitated office meetings to discuss and address team issues.
- Conducted performance reviews, fostering employee development and growth.
- Organised company documents for improved accessibility and compliance.
- Managed employee schedules to ensure smooth operations.
- Implemented a new filing system enhancing document retrieval process.
- Increased office efficiency by streamlining administrative procedures.
- Coordinated with other departments for seamless workflow integration.
- Ensured data protection compliance with meticulous record keeping.
- Coordinated staff schedules, optimising resource allocation and improving operational capacity.
- Managed and resolved employee queries and concerns to create positive workplace culture.
- Streamlined office workflows for enhanced productivity.
- Facilitated smooth and adequate flow of information within company to expedite other business operations.
- Implemented and enforced robust filing systems for quick, accurate document retrieval.
Administrative clerk
checkers hyper
Edenvale, Gauteng
2016.02 - 2025.10
- Managed daily administrative tasks ensuring efficient office operations.
- Coordinated schedules and appointments for management and staff.
- Processed incoming correspondence and maintained organised filing systems.
- Assisted in maintaining inventory levels and ordering office supplies.
- Supported team by preparing documents and reports for meetings.
- Conducted data entry tasks with attention to detail and accuracy.
- Facilitated communication between departments to enhance workflow.
- Supported team members with administrative tasks to improve work flow.
- Prepared travel itineraries for executives to facilitate smooth journeys.
- Improved office efficiency by sorting, filing, and managing paperwork.
- Facilitated smooth operations by maintaining office supplies inventory.
- Responded promptly to phone and email inquiries.
- Arranged filing systems for easy use and retrieval by personnel.
- Coordinated communication between departments to facilitate workflow and information sharing.
- Maintained accurate records and files to support organisational needs and compliance.
Education
Higher National Diploma - Human resources
Unisa
Pretoria 2020.01 -
Certificate of Higher Education - office management
Unisa
south Africa 2014.01 - 2014.12
Skills
- Office equipment operation
- Compiling reports
- Familiarity with sap software
- Office coordination
- Advanced excel usage
- Inventory control
- Documentation control
- Deadline-oriented
- Training staff
- Staff supervision
- Time efficiency
- Initiative taking
- Customer Service
- Public speaking
- Conflict Resolution
- Microsoft Office Suite