Phatisani Sibanda
Johannesburg
Summary
Motivated Beauty Sales Professional with 17 years of experience in sales and customer service within beauty industry. Delivered results through strong communication, leadership skills, and analytical thinking in fast-paced environments. Committed to leveraging extensive knowledge and abilities to enhance customer experience and drive sales growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
beauty and fragrance consultant
ARC Eastgate store (Prestige cosmetics)
Johannesburg
10.2023 - Current
- Educate clients on fragrance notes and application techniques to help them select personalized scents.
- Assist customers in selecting fragrances suited to their preferences.
- Maintan organized fragrance displays to improve customer engagement and shopping experience.
- Achieve sales targets by developing and executing tailored sales strategies that aligne with customer preferences.
- Customer service
- Store administration
- Makeovers
- Brands: Chanel,Dior,Huda beauty, Anastasia Beverly Hills,Fenty beauty, Dermalogica, Lancome, Estee Lauder and many more
- Collaborate with team members to ensure optimal store presentation.
- Provide exceptional customer service, addressing inquiries and concerns promptly.
beauty therapist
mangako health and beauty spa
Johannesburg
02.2020 - 10.2021
- Performed facial treatments to enhance skin health and appearance
- Provided therapeutic massages to promote relaxation and well-being
- Conducted pedicure services and manicure treatments to improve foot health and aesthetics.
- Administered waxing services for hair removal and skin smoothing
- Conducted pedicure services along with manicure treatments for enhanced foot health
- Provided personalized skincare consultations to clients based on individual needs.
- Delivered personalized skincare consultations to tailor treatments that addressed individual client needs and concerns.
- Administered a range of beauty treatments, including facials and massages, to enhance client wellness and satisfaction.
- Duration: 2 years
beauty consultant /2IC
dischem pharmacies
Johannesburg
06.2009 - 12.2019
- Achieved monthly sales targets by implementing effective sales strategies.
- Demonstrated product features to customers during in-store events.
- Executed merchandising strategies to enhance product visibility and customer engagement.
- Managed a diverse portfolio of beauty brands including Clarins, Sensai, and Vichy.
- Advised customers on tailored skincare and beauty product selections to meet individual needs.
- Maintained up-to-date knowledge of beauty trends and product lines.
- Provided exceptional customer service in a fast-paced retail environment.
- Collaborated with team members to achieve store sales targets.
- Educated customers on product ingredients and benefits to facilitate informed purchasing decisions.
promoter
mavala cosmetics
Johannesburg
01.2008 - 05.2009
- Promoted nail products, increasing customer engagement and driving sales
- Organized and packed stock for distribution
- Ordered and received stock for store inventory
- Product demonstration and mini manicures
- Maintained organized product displays and inventory levels, ensuring optimal product availability
- Ordering and receiving stock
- Packing stock
- Duration: 12 months
Education
Mzilikazi High
Bulawayo , Zimbabwe Skills
- Fragrance application
- Fragrance training
- Product knowledge
- Product demonstration
- Sales strategy
- Visual merchandising
- Inventory management
- Customer engagement
- Skin analysis
- Upselling
- Product recommendations
- Makeup artist
Certification
- Professional training courses
- New life center basic counseling skills
- Yardley beauty school make up & skin care certificate
- House of beauty beauty therapy certificate
- First aid certificate
- Code 8 driving licence
Hobbies
reading, cooking
Languages
English
First Language
Timeline
beauty and fragrance consultant
ARC Eastgate store (Prestige cosmetics)
10.2023 - Current
beauty therapist
mangako health and beauty spa
02.2020 - 10.2021
beauty consultant /2IC
dischem pharmacies
06.2009 - 12.2019
promoter
mavala cosmetics
01.2008 - 05.2009
Mzilikazi High