Phatheka Ntsoyiyana
Mount Fletcher, Eastern Cape
Summary
Dynamic and effective coordinator, trainer, and assessor proven to lead successful capacity building and project implementation. Over 9 years of experience in supporting family and youth development interventions. Proven success in applying adult educational theories and methodologies to deliver training programmes and provide onsite and remote mentorship and coaching. Ability to provide technical support to organizations and trainees to enhance their capacity and knowledge for program delivery effectiveness and quality.
Overview
11
11
years of professional experience
Work History
Training Specialist & Assessor
Clowns Without Borders South Africa
Scottsville, Pietermaritzburg
05.2021 - 08.2024
- Coordinating: Prepare and plan for projects by attending project preparation and readiness assessment meetings, coordinating with partners on training scope, materials, and certificates, managing the training schedule, assigning trainers, and communicating with technical program specialists and admin on the schedule.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Supporting: supporting implementation by partners, supporting the development of PLH course content, ensuring trainees are familiar with facilitation methods, and translating training materials to local contexts.
- Ensuring that programs are delivered with fidelity through weekly or biweekly checks with partners and troubleshooting of challenges they are experiencing; ensuring partners meet deadlines; and ensuring I submit reports for training, assessment, and coaching support on time.
- Overseeing: Overseeing program implementation in the field, including communicating and maintaining good relationships with partner organizations.
- Conducting: Lead onsite and virtual training assigned, ensuring high quality in delivering the PLH program content and methodology.
- Assessing: N/Ao
Master Trainer
Clowns Without Borders South Africa
Scottsville, Pietermaritzburg
01.2018 - 04.2021
- Conducting training workshops for facilitators, coaches, and trainers on the Sinovuyo Caring Families Programmes
- Providing consultation and support to facilitators, coaches, and trainers through remote and on-site supportive supervision and quality monitoring
- Conducting assessments for the certification of facilitators, coaches, and trainers
- Providing technical support to implementing partners on how to conduct family assessments, mobilization, and referrals to additional services
- Providing training and technical support to service providers in integrating and maintaining quality implementation in local contexts
- Updating and revising course content and material, and ensuring trainees are familiar with core facilitation methods
- Translating training materials to local languages to enhance the usability of training resources and supplemental materials used during training and implementation.
Coordinator, Trainer, Coach & Facilitator
Clowns Without Borders South Africa
Scottsville, Pietermaritzburg
06.2015 - 12.2017
- Serving as a lead and co-facilitator for parenting groups designed to enhance parenting skills, practices, behaviours, and relationship building
- Working collaboratively with the intervention development team and partner organizations to support programme delivery
- Develop family profiles of identified beneficiaries and assess family developments and progress towards change
- Maintaining weekly contact with families and monitoring the provision of support services for families requiring additional assistance
- Identifying and preparing venues and resources (including handouts and supplies) for group sessions and ensuring group session activities flow smoothly
- Recording and sharing attendance records and progress reports on Sinovuyo beneficiary participation.
Groundbreaker Facilitator
LoveLife
04.2013 - 04.2014
- Facilitating the Love Life Ground Breaker programmes, aimed at tackling issues such as HIV, teenage pregnancy, peer pressure, and substance abuse
- Working within hub teams to implement regular community dialogues on community-relevant topics.
Education
Higher Certificate in Counselling and Communication Skills (HC) – NQF level 5 -
South African College Of Applied Psychology
Cape Town, Western Cape, South AfricaNational Senior Certificate -
Lehana Senior Secondary School
Mount Fletcher, Eastern Cape, South AfricaSkills
- Administrative skills: the ability to collect and share data; schedule; type; organize; and plan
- Verbal and written communication skills: ability to tailor style and content to target audiences
- Interpersonal skills: the ability to collaborate constructively with diverse teams and beneficiaries
- Leadership skills: ability to maintain oversight and manage a team to efficiently obtain goals
- Working effectively under pressure: the ability to realize results, even in low-resource settings
Professional Training
UNICEF/ Certificate- Prevention of sexual exploitation and abuse (PSEA)
2023, South Africa
Train You Can- Education, Training and Development Practices Sector Education and Training Authority/ ETDP SETA Outcomes-based Assessment-115753- Conduct Outcome-Based Assessment (NQF5)
2021, Durban, South Africa
Clowns Without Borders South Africa / Social Work Practice & Ethics Training
2020, Scottsville, Kwazulu Natal, South Africa
Clowns Without Borders South Africa / Sinovuyo Caring Families Programmes - Training of Trainers
2015, King Williams Town, Eastern Cape, South Africa
Clowns Without Borders South Africa / Sinovuyo Caring Families Programmes - Facilitator Training
2015, King Williams Town, Eastern Cape, South Africa
Country Experience
South Africa, Lesotho, DRC, Tanzania, Kenya, Zimbabwe, Haiti, Philippines, Swaziland, India, Cote d’Ivoire, Ethiopia, Zambia, Botswana, Malawi, South Sudan, Cameroon, Namibia, Nigeria and Montenegro
Languages
Isixhosa
First Language
English
Proficient (C2)
C2
Sesotho
Intermediate (B1)
B1
References
Ms. Anna Booij
Technical Programme Specialist
Clowns Without Borders South Africa
101 Alan Paton Avenue
Scottsville, 3209
Tel: +27 (0)60 645 7836
Email: anna@cwbsa.org
Dr A Smith
Academic Dean
The South African College of Applied Psychology
1st Floor Sunclare Building
21 Dreyer Street Claremont, 7707
Tel: +27 (0)216717698/0860771111
Email: www.sacap.edu.za
Mr N
Facilitator
Train You Can- ETDP SETA
Shop 7 Avondale Spar, 9th Ave
Avondale, Greyville, Durban, 4001
Tel: +27 (0)825507946
Email: info@trainyoucan.co.za
Timeline
Training Specialist & Assessor
Clowns Without Borders South Africa
05.2021 - 08.2024
Master Trainer
Clowns Without Borders South Africa
01.2018 - 04.2021
Coordinator, Trainer, Coach & Facilitator
Clowns Without Borders South Africa
06.2015 - 12.2017
Groundbreaker Facilitator
LoveLife
04.2013 - 04.2014
Higher Certificate in Counselling and Communication Skills (HC) – NQF level 5 -
South African College Of Applied Psychology
National Senior Certificate -
Lehana Senior Secondary School
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