Phaswana Tondani Tshedza
Gauteng
Summary
Results-driven Supervisor experienced in managing courier operations and optimizing route scheduling to enhance delivery efficiency. Expertise in leadership, performance management, and conflict resolution supports team productivity and customer satisfaction. Committed to fostering team motivation and driving operational improvements to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Supervisor
Ccd couriers
Nelspruit
11.2024 - Current
- Led daily operations and coordinated logistics teams at CCD Couriers to optimize delivery efficiency and ensure on-time shipment completion
- Managed daily courier operations, optimized route scheduling, and supervised staff to ensure timely deliveries and improve customer satisfaction.
- Oversaw daily courier operations, optimized route efficiency, and led a team to consistently meet delivery targets, resulting in increased on-time deliveries.
- Managed daily courier operations, optimized route scheduling, and led a team to consistently achieve on-time deliveries, improving overall efficiency
- Led daily operations and coordinated logistics teams to ensure timely and accurate delivery of parcels, improving delivery efficiency and reducing customer complaints.
- Scheduled daily loads to ensure efficient delivery operations., coordinate vehicle routes, and assign drivers to maximize asset utilization.
- Monitored live GPS systems to track vehicle location and optimize route performance., telematics to track vehicle location, speed, and driver behavior.
- Tracked diesel and petrol consumption to analyze usage and identify cost-saving opportunities., manage fuel cards, and analyze operational expenses.
- Handled day-to-day driver administration to ensure accurate record-keeping and compliance., including time-sheets, leave management, and performance coaching.
Courier
Ccd couriers
Polokwane
01.2021 - 11.2024
- Coordinated time-sensitive deliveries by optimizing routes and ensuring on-time parcel handoffs to maintain high customer satisfaction at Ccd Couriers.
- Managed timely pickup and delivery of parcels across designated routes, ensuring accuracy and customer satisfaction while adhering to safety and company protocols.
- Managed timely pickup and secure delivery of packages, optimized route schedules to improve customer satisfaction and operational efficiency.
- Delivered time-sensitive documents and packages with precision and efficiency, ensuring 100% on-time receipt and maintaining secure handling throughout the process.
Team leader
Point supply chain
Johannesburg
09.2016 - 12.2020
- Led cross-functional team to optimize project workflows, increasing on-time delivery and enhancing collaboration across departments.
- Led team to optimize inventory management and streamline logistics processes, reducing delivery times and improving supply chain efficiency at Point Supply Chain.
Education
Matric -
Nnditsheni Secondary school
TshithuthuniSkills
- Logistics coordination
- Route optimization
- Real-time monitoring
- Scheduling: Advanced
- Resource allocation: Advanced
- Cost analysis
- Driver performance
- Quality control: Advanced
- Leadership:
- Decision making: Expert
- Delegation: Expert
- Performance management: Advanced
- Coaching: Advanced
- Motivation: Advanced
- Conflict resolution: Advanced
Personal Information
Title: Supervisor
LANGUAGES
Title: Supervisor
Timeline
Supervisor
Ccd couriers
11.2024 - Current
Courier
Ccd couriers
01.2021 - 11.2024
Team leader
Point supply chain
09.2016 - 12.2020
Matric -
Nnditsheni Secondary school