Phalanndwa Faith Nempumbuluni
Professional Driver
Kimberley,NC
Summary
Dynamic professional driver with extensive experience at Bolt, recognized for enhancing customer satisfaction through exceptional service and effective communication. Skilled in vehicle maintenance and regulatory compliance, I consistently ensured safety and efficiency, reducing vehicle downtime and optimizing routes. Committed to professionalism and adaptability, I fostered positive relationships with diverse passengers.
Overview
1
1
year of professional experience
Work History
Professional Driver
Bolt
09.2024 - Current
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Drove various types of vehicles including sedans, SUVs, vans, small trucks or buses ensuring adaptability across diverse assignments within the fleet team.
- Maintained a clean and organized vehicle to ensure a comfortable and safe experience for passengers.
- Completed routes efficiently and according to compliance rules.
- Streamlined navigation through the use of GPS technology and real-time traffic updates.
- Enhanced overall road safety by participating in ongoing defensive driver education courses.
- Served as an ambassador for the organization by displaying professionalism at all times while representing the company brand in public settings.
- Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Implemented thorough pre-trip inspections to identify potential mechanical issues before beginning daily routes.
- Safely navigated high-traffic areas, as well as adverse weather conditions, ensuring timely arrivals and minimal delays for passengers.
- Enhanced route planning efficiency for optimized travel time and fuel consumption.
- Reduced vehicle downtime by performing regular maintenance checks, identifying issues early on, and resolving them proactively.
- Updated records with mileage, times, and expenses.
- Established positive relationships with clients, fostering repeat business opportunities for the company.
- Handled emergency situations calmly and effectively, prioritizing passenger safety above all else.
- Delivered exceptional service by promptly addressing passenger concerns and requests.
- Maximized fuel economy through careful monitoring of speed limits and employing conservative acceleration techniques.
- Mitigated conflicts or disputes among passengers diplomatically maintaining a peaceful environment during transit.
- Followed all relevant traffic laws and safety regulations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Education
High School Diploma -
Mubalanganyi Secondary School
Thohoyandou, South Africa 04.2001 -
Skills
City and non-city driving
Timeline
Professional Driver
Bolt
09.2024 - Current
High School Diploma -
Mubalanganyi Secondary School
04.2001 -
Similar Profiles
Lutho MtamzeliLutho Mtamzeli
Public Operating Driver at BoltPublic Operating Driver at Bolt
Thai Son TieuThai Son Tieu
CS Operations Agent at BoltCS Operations Agent at Bolt
Mankitla Lydia FelixMankitla Lydia Felix
Business Development Manager at BoltBusiness Development Manager at Bolt
ABIGAIL BADENHORSTABIGAIL BADENHORST
Receptionist at ENGELSMAN MAGABANE INCReceptionist at ENGELSMAN MAGABANE INC
ALLEEN SISIMOGANE SEGAMIALLEEN SISIMOGANE SEGAMI
Administration Clerk at Department Of Home AffairsAdministration Clerk at Department Of Home Affairs