Motivate people
Phakamile Gumede
Administration Clerk
PAROW NORTH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Technical Office Admninistrator position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
15
15
Certifications
4
4
Languages
Work History
SCM Senior Admin Clerk
Dept of Health Forensic Pathology Service
PAROW
10.2010 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Gained strong leadership skills by managing projects from start to finish.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Ran errands and provided general office support in a professional environment.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Passionate about learning and committed to continual improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to meet tight deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Cashier/Shop Assistant
Postnet Table View
Table View
03.2010 - 09.2010
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Upsold additional products and services to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Identified and resolved discrepancies and errors in customer accounts.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
Assistant Council Administrator
National Home Builders Registration Council (NHBRC)
Bryanston
05.2008 - 07.2009
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated leadership skills in managing projects from concept to completion.
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
Education
Matric -
Nsikayethu Comprehensive High
Pietermaritzburg 01.2003 - 12.2003
Diploma Information Technology - Information Technology
Computer College SA
Pietermaritzburg 01.2007 - 12.2008
Bachelor of Administration - Business Administration
University of Western Cape
Cape Town 01.2014 - 08.2018
Skills
Business office administration
undefinedAdditional Information
Code B
First Issue- 13/08/2008
Second Issue- 29/09/2019
Certification
Logis Module 1
Interests
Church activities
Achieving goals
Timeline
Stop Fronting- It is a crime
08-2019
Customer care
11-2018
Presentation skills
11-2018
Managing Absence from the Workplace
10-2018
Etiquette and Ethics in the Public Sector
06-2018
Accounting Officer’s System
12-2017
My Content Scanning Essentials
05-2017
Integrated Procurement Solution
03-2017
Introduction to the compilation of Annual Financial Statements
05-2016
Supply Chain Management
05-2015
Ariba Sourcing Professional Training
06-2014
Bachelor of Administration - Business Administration
University of Western Cape
01.2014 - 08.2018
Logis Module 2
06-2012
Logis Payments
05-2012
Sourcelink Electronic Purchasing System (EPSi)
02-2012
Logis Module 1
09-2011
SCM Senior Admin Clerk
Dept of Health Forensic Pathology Service
10.2010 - Current
Cashier/Shop Assistant
Postnet Table View
03.2010 - 09.2010
Assistant Council Administrator
National Home Builders Registration Council (NHBRC)
05.2008 - 07.2009
Diploma Information Technology - Information Technology
Computer College SA
01.2007 - 12.2008
Matric -
Nsikayethu Comprehensive High
01.2003 - 12.2003
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