Phakama Mzilikazi

I worked for Kapsch TrafficCom Company as a Customer Service Representative. I have over 8 Years’ experience in this department and this role has kept me updated with new trends which highlighted my work abilities and leadership skills and I have grown extensively in this field. I am well prepared for career advancement. I am responsible for some of the following duties; - Analyse and manage customer accounts (process applications and verify information), resolving web, telephone and in contact queries, handling cash and also validating unprocessed transactions (which requires high level of accuracy and professionalism and good product knowledge).

• Matjeka Lesia, 0716879672, 011 083 2000, Kapsch TrafficCom Company, Skills and Development Supervisor
• Masedi Seshibe, 061 147 5098, 011 083 2000, Kapsch TrafficCom Company, Branch Manager

Drivers license with own transport