Petunia Lesego Mojanaga
Clinical Administrator/Medical Technician
Meyerton,Johannesburg
Summary
As a results-driven professional, I have successfully excelled in customer management by leveraging my skills in team collaboration, customer care, leadership, and problem-solving. My commitment to fostering strong customer relationships and driving team success has consistently contributed to organizational growth and enhanced client satisfaction.
Overview
8
8
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Clinical Administrator
Life Health Group
04.2017 - Current
- My job description is to do medical bookings, Register clients, make invoices, and quotations, follow up on medical bookings by sending emails and marketing the company doing general administrative duties including filing, receiving phone calls, and handing outgoing calls. I'm also a medical technician. I do Vitals, Audio, Vision screening, Urine Screening, and Spirometry
- Prepared patient data surveys, detailing care outcomes, billing metrics, and other factors.
- Oversaw HR tasks, ensuring accurate timesheets and compliance with PPE protocols.
- Complied with [Area of certification] relating to patient data storage and transmission methods.
- Collecting, tracking, and updating employee data, including new hires and terminated employees
- Preparing Leave forms for employees
- Facilitated communication between departments, enabling smooth collaboration on complex cases requiring input from multiple specialists.
- Managed risk assessment efforts within the organization to proactively address potential liabilities and ensure a safe environment for patients and staff.
- Maintained knowledge of standardized medical billing codes.
- Implemented electronic health record systems, ensuring accurate documentation and easy access to patient information.
- Enhanced clinic safety standards by implementing strict protocols for infection prevention and control measures.
- Developed targeted marketing campaigns to attract new patients while retaining existing clientele.
- Developed comprehensive staff training programs for clinical administrators, enhancing overall performance and productivity.
Education
Bachelor - Human Resources Management
Regent Business School
10-2023
Skills
Communication
Customer Management
Problem Solving
Conflict Resolution
Computer Literacy
Decision Making
References
Johan, Schoeman, christiaan.schoeman1@south32.net, 016 360 2270, Life Health Solutions
DRIVING LICENSE
Driving license category Code B
Certification
Customer Management NQF Level 5
Timeline
Customer Management NQF Level 5
03-2024
Clinical Administrator
Life Health Group
04.2017 - Current
Diploma in Management Assistant
12-2015
Bachelor - Human Resources Management
Regent Business School