Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Petunia Dibane

Petunia Dibane

Receptionist
BURGERSFORT

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.


Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles.


Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.


Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.


Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

8
8
years of professional experience
3
3
Languages

Work History

Receptionist

Kusile Guest House
07.2023 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered central telephone system and directed calls accordingly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Medical Receptionist

Barkly Medical Practice
07.2019 - 01.2021
  • Managed multi-line phone system and pleasantly greeted patients.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Completed patient referrals to other medical specialists.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.

Social Auxiliary Worker

Prof ZK Matthews
06.2016 - 12.2016
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Excellent communication skills, both verbal and written.
  • Gained extensive knowledge in data entry, analysis and reporting.

Education

N5 - Medical Secretary

Khusela Intergrated Academy
Kimberley, Northern Cape
04.2001 -

High School Diploma -

Hoerskool Vaalrivier
Barkly-West
04.2001 -

Skills

    Technical Support

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Receptionist

Kusile Guest House
07.2023 - Current

Medical Receptionist

Barkly Medical Practice
07.2019 - 01.2021

Social Auxiliary Worker

Prof ZK Matthews
06.2016 - 12.2016

N5 - Medical Secretary

Khusela Intergrated Academy
04.2001 -

High School Diploma -

Hoerskool Vaalrivier
04.2001 -
Petunia DibaneReceptionist