Petrus Letlole Disang
LEPHALALE,LP
Overview
22
22
years of professional experience
2
2
Languages
Work History
Corporate Social Services Manager
Mogolo Abet Provider Academy
03.2021 - Current
- Planning and controlling budgets
- Develop and maintain organisational policy
- Coordinate activities relating to the board
- Recruitment, Training and development
- Identify key activities and control outputs
- Implement management decisions and maintaining the necessary records
Guest Services Manager
Kimberley Anne Hotel
01.2015 - 09.2020
- Client liaison
- Staff Supervision
- Guest satisfaction
- Recruitment, Training and development
- Upholding high standards of performance
- As the Duty Manager; responsible for overlooking the smooth operation of operations and administration with regards to security and monitoring of the organization
Office Assistant
Simply Media (Digital Marketing)
01.2007 - 12.2007
- Scheduling of appointments
- General administrative duties
- Ordering of office supplies
- Answering of telephones
- Managing the office in absence of office manager
Various posts – Bar waiter / Waiter and Night Auditor
Legend Lodges, Hotels and Resorts
01.2006 - 12.2006
- Responsible for front office supervision
- Doing cash-up at the end of shifts
- Responsible for training of new staff
Butler
Inkwe Valley Lodge
02.2004 - 01.2005
- Food And Beverage Controller
- Stock ordering
- Responsible for highest standard of service
- Stock taking and issuing
- Reception and GM Assistant
- Responsible for the switchboard operation
- Welcoming and Checking of guests
- Holding HR proceedings as member in management
- Petty cash reconciliation
- General administration
Education
Hospitality Management Diploma -
American Hotel and Lodging Education Institute
04.2022
National N Diploma - Business Management
Lephalale TEVT College
01.2016
Grade 12 - undefined
Baitswe Secondary School
01.2003
Skills
Multicultural sensitivity
Client assessment
Service integration
Relationship cultivation
Self-management
Client advocacy
Teamwork and collaboration
Problem-solving
Time management
References
- Cathrine, Kekana, Head of Academics, 014 768 2213, 076 117 9016, Mogolo Abet Provider Academy
- Stephanie, Mmalefa Smith, Director / Mentor / Former GM of Kimberley Anne Hotel, 084 583 7052, Simply Decadent
- Jacky Obed, Mzimeli, Current Assistant General Manager, 078 226 0783, 053 492 0004, Kimberley Anne Hotel
Timeline
Corporate Social Services Manager
Mogolo Abet Provider Academy
03.2021 - Current
Guest Services Manager
Kimberley Anne Hotel
01.2015 - 09.2020
Office Assistant
Simply Media (Digital Marketing)
01.2007 - 12.2007
Various posts – Bar waiter / Waiter and Night Auditor
Legend Lodges, Hotels and Resorts
01.2006 - 12.2006
Butler
Inkwe Valley Lodge
02.2004 - 01.2005
National N Diploma - Business Management
Lephalale TEVT College
Grade 12 - undefined
Baitswe Secondary School
Hospitality Management Diploma -
American Hotel and Lodging Education Institute
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