

Experienced Art Gallery Director with a proven record of growing revenue, leading teams, and delivering exceptional guest service in luxury cruise environments. Generated 110%-135% of targets, managed 400+ VIP collectors, and increased team sales by 42% through coaching and cross-functional collaboration.
Key Job Responsibility - Gallery Director (Park West Gallery) - Led gallery operations on luxury cruise ships (CCL Dream, CCL Paradise, Celebrity, HL Westerdam), generating $180k-$250k revenue per 7-day cruise via auctions, private sales, and VIP collector events. - Managed 2-5 Primary point of contact for cruise staff and VIP guests, ensuring exceptional service and building long-term collector relationships (400+ VIPs with $25k+ repeat buyers). - Hosted daily art seminars and live auctions for 200-500 guests, achieving 35% attendance and converting 18% into leads. - Trained and coached 2-5 Art Associates, increasing team sales by 42% in 2024 via structured training and guest engagement strategies. - Collaborated with hotel directors, cruise directors, and future cruise teams to cross-promote programs and enhance guest engagement. - Turned around struggling galleries and deployed fleet-wide to boost numbers on CCL Paradise, CCL Dream, and Celebrity ships. - Consistently Top 10% Gallery Director fleetwide, achieving 110-135% of sales targets and 4.8/5 guest satisfaction ratings.
CORE STRENGTHS
- Guest Likability - 4.9/5 satisfaction
- Public Speaking - 600+ auctions/seminars
- High-Ticket Closing - Picasso, Rembrandt, Dali
- Turnaround Specialist - Deployed fleet-wide
- Systems: Park West POS, Fidelio, Seaware, Salesforce
EXPERIENCE
Gallery Director & Auctioneer | Park West Gallery | 2021-Present
- Promoted from Associate in 12 months (fastest track)
- Carnival Paradise #1 Fleet Turnaround - COO Award
- Auctioneer Fast Track - High Honors
- $200k-$300k/gallery cruise, 115-140% target
- Managed 2-5 Associates, fleet deployments
Directed gallery operations, ensuring polished presentation, smooth events, and consistent client experience.
Curated artwork displays to align exhibitions with sales goals and collector interests.
Managed client relationships, providing tailored guidance on acquisitions and artwork selections.
Art handling
Curatorial expertise
Auction Strategy
Gallery operations
Conservation practices
Exhibition planning
Event planning
Teamwork and collaboration
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Major Accomplishments
- Led #1 sales turnaround on Carnival Paradise - awarded by COO John Block
- Promoted from Associate to Gallery Director in 1 year (fastest track)
- Fast Track Auctioneer Program - High Honors graduate
- $2.8M+ lifetime sales (art + real estate)
- 600+ live auctions/seminars delivered
- Top 10% Gallery Director fleetwide (110-135% target)
- Built 400+ VIP collector base ($25k+ repeat buyers)
- Deployed fleet-wide to boost struggling galleries