Summary
Overview
Work History
Education
Skills
Certification
Agile Delivery Expertise
Timeline
Generic
Petronela Nyikadzino

Petronela Nyikadzino

JOHANNESBURG

Summary

Certified Scrum Master with a background in Business Analysis and proven experience supporting Agile teams in delivering application development and digital solutions within structured environments.

Strong focus on improving delivery outcomes through Agile practices, stakeholder engagement, and the use of tools such as Jira and delivery metrics. Experienced in working across the Software Development Lifecycle (SDLC) and supporting product delivery from requirements through to implementation.

Skilled in facilitating cross-functional collaboration, managing dependencies, removing delivery blockers, and driving continuous improvement while coaching teams toward higher Agile maturity.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Scrum Master

Ndoto Media
Johannesburg , Gauteng
03.2024 - Current
  • Facilitate Agile delivery for digital platforms and application development projects, working with cross-functional software development teams (Developers, QA, and Product Owners).
  • Lead Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Grooming to ensure effective delivery of product features.
  • Support the delivery of customer-facing digital products and platforms, aligning business requirements with technical implementation.
  • Work closely with Product Owners to manage and prioritise the product backlog, ensuring readiness of Epics, features, and user stories.
  • Manage dependencies across teams, internal stakeholders, and third parties to ensure seamless delivery of product features.
  • Identify and remove delivery blockers, enabling teams to maintain momentum and meet sprint commitments.
  • Monitor delivery progress using Jira dashboards and reporting tools, improving transparency for stakeholders, and leadership.
  • Facilitate stakeholder engagement and communication, ensuring visibility of delivery progress, risks, and issues.
  • Support teams across the Software Development Lifecycle (SDLC), from requirements gathering through to delivery, and release.
  • Promote Agile best practices and coach teams to improve collaboration, ownership, and overall Agile maturity.
  • Facilitate discussions, decision-making, and conflict resolution to ensure smooth delivery within a high-pressure environment.
  • Support the adoption of structured Agile delivery practices, ensuring consistency in delivery while maintaining flexibility.

Business Analyst/ Scrum Master

Sothaba Enterprise & Associates
Johannesburg , Gauteng
02.2020 - 02.2024

Key Responsibilities

  • Gather and translate business requirements into user stories, and acceptance criteria for application development.
  • Collaborate with development teams to ensure accurate implementation of requirements, and reduce ambiguity.
  • Support backlog prioritisation and refinement, ensuring readiness for sprint execution.
  • Facilitate Agile delivery of software solutions within cross-functional teams.
  • Act as a bridge between business stakeholders and technical teams, improving communication and delivery alignment.
  • Contribute to improved delivery processes through structured Agile practices, stakeholder engagement, and collaboration.

Project Manager

Give Her Hope
Capetown, South Africa
03.2016 - 01.2020

Key Responsibilities.

  • Managed end-to-end delivery of projects within a structured environment, ensuring alignment with organisational goals and timelines.
  • Developed and maintained project plans, timelines, and milestones to ensure successful project execution.
  • Coordinated cross-functional teams and stakeholders to deliver project outcomes effectively.
  • Monitored project progress, risks, and issues, implementing mitigation strategies to ensure delivery success.
  • Managed stakeholder communication, providing regular updates on project progress, risks, and deliverables.
  • Ensured projects were delivered within scope, time, and quality expectations.
  • Facilitated problem-solving and decision-making to address challenges, and maintain project momentum.
  • Maintained project documentation and ensured governance, reporting, and standards were met.

Education

Postgraduate Diploma in IT Management - Information Technology

MANCOSA
South Africa
01-2021

Honours in Development Studies -

University of South Africa
01-2021

BA Community Development -

University of South Africa
01-2019

Matric -

Skills

  • Agile delivery
  • Stakeholder management
  • Cross-functional collaboration
  • Product backlog management
  • Agile coaching
  • Certified scrum master
  • Software development life cycle
  • Sprint planning
  • Continuous improvement

Certification

  • Professional Scrum Master (PSM)

Agile Delivery Expertise

  • Agile Coaching
  • Scrum Facilitation
  • Product Backlog Management
  • Sprint Delivery Tracking
  • Stakeholder Engagement
  • Agile Metrics (Velocity, Burndown)
  • Continuous Improvement

Timeline

Scrum Master

Ndoto Media
03.2024 - Current

Business Analyst/ Scrum Master

Sothaba Enterprise & Associates
02.2020 - 02.2024

Project Manager

Give Her Hope
03.2016 - 01.2020

Postgraduate Diploma in IT Management - Information Technology

MANCOSA

Honours in Development Studies -

University of South Africa

BA Community Development -

University of South Africa

Matric -

Petronela Nyikadzino