Accomplished Sales Manager with over several years of experience developing and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and trade activity to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging and relationship building.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Operations, Brand Sales Manager
Gagasi Heart Media Group
Johannesburg
08.2021 - Current
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Prepared annual budgets with controls to prevent overages.
Increased profit by streamlining operations.
Reviewed operations reports to understand numbers and trends.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Spearheaded department training to enhance employee performance and boost employee productivity.
Introduced new methods, practices and systems to reduce turnaround time.
Identified and resolved unauthorized, unsafe or ineffective practices.
Prepared and implemented strategic growth plans for territory based on company goals and expectations.
Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Brand Sales Manager
Heart FM
Johannesburg_CapeTown
05.2019 - 07.2021
Build brand, JHB and CPT
Key Accounts Manager Develop sales and Go to market strategies
Develop necessary training program's
Enhance sales teams brand experience
Increase overall profitability of Brand
Create value propositions with road shows and awareness campaigns for market
Ensure that station strategy is continually adapted and enhanced with ever-changing market conditions.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
Surpassed growth targets and revenue projections by coordinating and planning product sales initiatives.
Senior Key Accounts Manager
MediaMark
Johannesburg
05.2016 - 06.2019
Analyzed key competitors to respond to competitive threats.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales by 30%.
Attended monthly sales meetings and quarterly sales trainings.
Worked independently with minimal supervision.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Developed and maintained strong working relationships with professionals within assigned territory.
Account Executive
South African Broadcasting Corporation
Johannesburg
09.2011 - 04.2016
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Attended networking events to build relationships and identify sales opportunities.
Distributed marketing materials to existing and prospective clients to promote products and services.
Collaborated with internal teams to develop account strategy.
Gained understanding of goals, objectives and processes to meet client business needs.
Designed program and maintenance plans to monitor product inventories.
Met and exceeded service level goals to achieve standards and expectations.
Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
Cold called, canvassed and obtained referrals to develop sales pipeline.
Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
Resolved issues promptly to drive satisfaction and enhance customer service.
Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
Serviced accounts and proposed new products and services to maximize revenue.
Gathered information from clients to secure accounts, verify payment and identify special requirements.
Trained clients on product features and updates to secure buy-in.
Communicated between internal and external stakeholders, clients and vendors.
Managed sales cycle to maintain solid customer base.
Key Account Manager, Niche Titles
Media 24
Johannesburg
09.2010 - 09.2011
Analyzed key competitors to respond to competitive threats.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
Conducted economic and demographic research and analysis to produce critical reports.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Worked independently with minimal supervision.
Exceptional computer skills
Negotiated prices, terms of sales and service agreements.
Met existing customers to review current services and expand sales opportunities.
Key Account Manager
GAGASI, FM
Durban
01.2006 - 06.2010
Analyzed key competitors to respond to competitive threats.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Conducted economic and demographic research and analysis to produce critical reports.
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Exceptional computer skills
Created sales forecasts to target daily, monthly and yearly objectives.
Quoted prices, credit terms and other bid specifications.
Worked independently with minimal supervision.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Traffic Assistant
The Jupiter Drawing Room
Johannesburg
01.2005 - 01.2006
Maintained maximum organization and productivity by properly sorting project components on work tables.
Created and updated records and files to maintain document compliance.
Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Created reports and documents and submitted production paperwork on time.
Helped management with business operations to align teams, set goals and execute initiatives.
Stayed alert, active and ready to respond to any request at any time using variety of available resources.
Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
Created and updated records and files to maintain document compliance
Managed digital assets and resources for business, promotional and routine filming use
Completed wide range of tasks in diverse filming areas to support operations
Maintained maximum organization and productivity by properly sorting project components on work tables
Isolated and prepared equipment for corrective and scheduled maintenance procedures
Supported machine operators in setup and operation of production equipment resulting in efficient runs
Helped management with business operations to align teams, set goals and execute initiatives
Addressed supply problems and developed creative solutions to prevent delays
Education
Certificate NQF LVL 4 - Digital Marketing
Red And Yellow Business School
Johannesburg
01.2018 - 12.2018
Certificate - Business Management in Africa
African Management Development
Johannesburg
01.2017 - 12.2017
Certificate, NQF Level 7 - Senior Management Development Programme
University of Stellenbosch
Johannesburg
01.2016 - 12.2016
Skills
Accomplished manager
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Software
Excel
Powerpoint
Word
CRM Programme
Accomplishments
Supervised team of several staff members.
Achieved an increase of revenue and market through effectively helping with trade rebranding exercises .
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Operations, Brand Sales Manager
Gagasi Heart Media Group
08.2021 - Current
Brand Sales Manager
Heart FM
05.2019 - 07.2021
Certificate NQF LVL 4 - Digital Marketing
Red And Yellow Business School
01.2018 - 12.2018
Certificate - Business Management in Africa
African Management Development
01.2017 - 12.2017
Senior Key Accounts Manager
MediaMark
05.2016 - 06.2019
Certificate, NQF Level 7 - Senior Management Development Programme
University of Stellenbosch
01.2016 - 12.2016
Account Executive
South African Broadcasting Corporation
09.2011 - 04.2016
Key Account Manager, Niche Titles
Media 24
09.2010 - 09.2011
Key Account Manager
GAGASI, FM
01.2006 - 06.2010
Traffic Assistant
The Jupiter Drawing Room
01.2005 - 01.2006
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