As Operational Director, successfully introduced and guided strategic management practices, optimised workflows and processes over four years at Big Daddy's Liquor outlets throughout South Africa, and enhanced efficiency and accountability to drive group turnover beyond R1,4 billion.
Overview
16
16
years of professional experience
2025
2025
years of post-secondary education
Work History
Director
Santa Lucia Trust/Big Daddy's Liquor Group/Various companies
03.2015 - Current
Managed multiple liquor distribution ventures to help grow the group's annual turnover from ……… to R1,4 billion by (how did you do this
See example at the end of resume)
Directed the expansion of the company's diverse commercial real estate portfolio from R………… to R600 million in South Africa by (how did you do this
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Streamlined the efficiency, effectiveness and alignment of various operational aspects - processes, systems and resources - for multiple sites across three continents, designed complex pricing strategies in a competitive sector, and re-engineered procurement processes for a highly regulated environment by (how did you do this
See example at the end of resume) and resulted to significant improvements in store performance metrics
Created a healthy work environment for a national team of more than 600 employees by employing an 'open doors' policy
Wine Buyer
Big Daddy's Liquor Group (Hercules Capital Trust)
03.2012 - 03.2016
Strategically developed and executed pricing models for wine supplier agreements by leveraging consumer behaviour insights; this resulted in a 20% increase in profit margins across all new contracts signed within six months
Creditor/Debtor Clerk and Stock Counter
Santa Lucia Trust
03.2012 - 03.2013
Processed daily and monthly invoices with a total value of up to R………., conducted monthly multi-million rand stock-takes at three stores, and managed the productivity and accuracy of three data capture employees across multiple sites (how did you do this
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Trainee
Prestons Liquor Group
03.2011 - 03.2012
Gained invaluable hands-on experience across all retail operations at three stores, including stock receiving and till operation, by robust shadowing the stock receiving supervisor and tills controller
Student Assistant
Nelson Mandela University
02.2009 - 02.2011
Provided daily administrative support, invigilated multiple exams per year, and marked up to ….
Assignments for the university's three largest faculties (how did you do this
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Education
Master of Commerce - Research only
Nelson Mandela University
B Com (Honours) - Economics
University of South Africa
B Com - Economics and Business Management
Nelson Mandela University
Matric - Endorsement and Merit
The Hill College
Skills
Strategic operations and business development
Accomplishments
The Hill College, Gqeberha: Head Boy (2006)
Published ongoing research that addresses the liquor industry's sustainability.
Shortcourses
National Certificate: Real Estate, NQF 5, Ditasa, 01/01/13
National Certificate: Real Estate, NQF 4, Ditasa, 01/01/12
Timeline
Director
Santa Lucia Trust/Big Daddy's Liquor Group/Various companies
03.2015 - Current
Wine Buyer
Big Daddy's Liquor Group (Hercules Capital Trust)
03.2012 - 03.2016
Creditor/Debtor Clerk and Stock Counter
Santa Lucia Trust
03.2012 - 03.2013
Trainee
Prestons Liquor Group
03.2011 - 03.2012
Student Assistant
Nelson Mandela University
02.2009 - 02.2011
B Com (Honours) - Economics
University of South Africa
B Com - Economics and Business Management
Nelson Mandela University
Matric - Endorsement and Merit
The Hill College
Master of Commerce - Research only
Nelson Mandela University
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