Peter Chadwick
Financial Consultant
Margate,KZN
Summary
Accomplished financial consultant with many years experience in banking, financial advice and mortgage origination. Skilled in risk management and relationship building, adept at driving profitability and client satisfaction. Demonstrates an innovative mindset and exceptional communication, ensuring long-term business growth and compliance with regulatory standards.
Peter has been running his own mortgage origination business since 2004, as well as concurrently being a Financial Advisor with Discovery.
Unfortunately Peter lost his wife in a car accident in 2016, and was forced to leave the insurance business, so as to raise his two young daughters.
Peter did however keep the origination business running to date.
Overview
39
39
years of professional experience
Work History
Bond Originator
Wise Gnome Trade 15 CC T/a Bond Prop
04.2004 - Current
- Increased loan application approvals by developing and implementing effective loan origination strategies.
- Optimized profitability by effectively cross-selling additional banking products and services during the loan process.
- Enhanced customer satisfaction by providing personalized service throughout the loan process.
- Streamlined application processes by implementing new software tools for improved efficiency.
- Expedited loan closing times with efficient document collection and underwriting coordination.
- Managed a diverse portfolio of loans, maintaining strong relationships with borrowers and realtors.
- Educated potential borrowers on various mortgage products, enabling informed decisionmaking.
- Collaborated with underwriters to ensure timely and accurate loan decisions for clients.
- Reduced time-to-close on loans through proactive communication with all parties involved in transactions.
- Continuously updated knowledge of industry trends, staying ahead of changes in lending practices and guidelines.
- Demonstrated proficiency in multiple lending platforms for seamless integration into various banks'' systems.
- Established long-term relationships with clients, ensuring repeat business and maintaining company reputation for excellence.
- Developed strong referral networks within the community, leading to increased business opportunities.
Financial Advisor
Discovery
08.2009 - 07.2016
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle postretirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the financial planning process.
- Identified opportunities for business growth by networking, attending industry events, and generating referrals from satisfied clients.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Analyzed clients'' risk tolerance levels, developing customized investment portfolios that aligned with their personal objectives.
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Managed risk effectively through careful analysis of clients'' needs and portfolio diversification strategies.
- Developed comprehensive financial plans for clients to achieve their long-term financial goals, resulting in increased client satisfaction.
- Streamlined client onboarding process, ensuring smooth transition to our financial management services.
- Negotiated with product providers to secure advantageous terms for clients, enhancing their investment returns.
- Assisted clients in achieving their financial objectives by recommending appropriate insurance coverages.
Bank Manager
Absa Bank
03.2002 - 04.2004
- Conducted regular audits to ensure adherence to regulatory requirements, maintaining a strong control environment.
- Identified opportunities for process improvement within the branch, leveraging industry best practices to enhance efficiency.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Cultivated a high-performance culture within the branch by setting clear expectations and rewarding top performers accordingly.
- Developed a loyal customer base through personalized service and tailored financial solutions.
Bank Manager
Saambou Bank
05.1999 - 02.2002
- Conducted regular audits to ensure adherence to regulatory requirements, maintaining a strong control environment.
- Identified opportunities for process improvement within the branch, leveraging industry best practices to enhance efficiency.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
- Cultivated a high-performance culture within the branch by setting clear expectations and rewarding top performers accordingly.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Developed a loyal customer base through personalized service and tailored financial solutions.
- Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
- Built strong relationships with local businesses, fostering partnerships that benefited both parties.
- Optimized resource allocation by analyzing branch performance metrics, reallocating resources as needed to maximize results.
- Enhanced staff training programs for continuous professional development, improving overall team capabilities and performance levels.
- Streamlined loan application processes for improved turnaround times, increasing customer satisfaction rates during borrowing experiences.
- Oversaw budget planning and expense management for the branch, ensuring financial goals were met or exceeded consistently.
- Negotiated favorable terms on lending agreements with clients while balancing risk exposure for the bank.
- Collaborated with cross-functional teams to develop new products and services that met customer needs.
- Increased customer satisfaction by implementing efficient banking processes and providing exceptional service.
- Introduced innovative marketing campaigns that increased brand awareness among target demographics.
- Delivered consistent revenue growth through effective sales strategies, promoting banking products and services tailored to client needs.
- Coached and mentored staff to improve job performance, resulting in higher productivity and employee retention.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Examined customer loan applications for loan approvals and denials.
- Implemented risk management strategies to minimize potential losses and safeguard the bank''s assets.
- Championed community involvement initiatives to strengthen the bank''s reputation as a responsible corporate citizen.
- Improved operational efficiency by streamlining processes and implementing new technologies.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Established and checked coding procedures, monitored reports and updated internal files.
- Developed strategic plans for day-to-day financial operations.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Complied with established internal controls and policies.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Banker
First National Bank
01.1986 - 04.1999
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Educated customers on features and benefits of banking products and services.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Opened, closed, and updated accounts for customers.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Strengthened customer relationships through attentive service and prompt resolution of inquiries.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Balanced teller drawers and ATM cash.
Education
National Diploma in Wealth Management - Financial Planning
USB
Stellenbosch, South Africa 04.2001 -
High School Diploma -
The Settlers High School
Bellville, South Africa 04.2001 -
Skills
Design thinking
Social Media Marketing
Customer Focus
Innovative Mindset
Loan Servicing
Friendly
Team Player
Terms negotiation
Banking
Documentation Review
Customer service-focused
Financial transactions expertise
Relationship building and management
Cash Handling
Document analysis
Experian Transact SM
Client Relations
Portfolio Management
Loan Origination
Credit analysis
Risk management assessments
Loans
Business Development
Credit
Financial Services
Sales expertise
Mortgage lending
Financial analysis aptitude
Financial Counseling
Consumer Lending
Financial Advising
Bilingual in Afrikaans
Regulatory Compliance
Balance sheet expertise
Teamwork and Collaboration
Customer Service
Problem-Solving
Microsoft Office
Time Management
Problem-solving abilities
Multitasking
Loan Disbursement
Excellent Communication
Decision-Making
Self Motivation
Adaptability and Flexibility
Timeline
Financial Advisor
Discovery
08.2009 - 07.2016
Bond Originator
Wise Gnome Trade 15 CC T/a Bond Prop
04.2004 - Current
Bank Manager
Absa Bank
03.2002 - 04.2004
National Diploma in Wealth Management - Financial Planning
USB
04.2001 -
High School Diploma -
The Settlers High School
04.2001 -
Bank Manager
Saambou Bank
05.1999 - 02.2002
Banker
First National Bank
01.1986 - 04.1999