Perseverance Mpumy Mtsweni
KwaMhlanga
Summary
Well-versed administrative expert with a track record for consistency and reliability in administrative tasks, communication and streamlining business operations. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
8
8
years of professional experience
Work History
Part-time Lecturer
Tshwane University of Technology
05.2021 - Current
- Lecture following subjects: MIT316D, BAD310B and BAD105D
- Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths
- Created and designed quizzes and tests to assess student knowledge
- Evaluated and revised lesson plans and course content to achieve student-centered learning
- Prepare class content such as financial management, business administration, and other management-related work.
- Mark assessments and capture marks on ITS and Brightspace
- Organise classes through Microsoft Teams and Brightspace (D2L or mytutor)
- Compute marks before submission to Student services
- Built strong rapport with students through class discussions and academic advisement
Volunteer
Galactic Sports And Development Foundation (GSDF)
12.2016 - Current
- Compile reports of events and capture data
- Used strong interpersonal communication skills to convey information to others.
- Coordinated and managed volunteer activities for community service projects.
- Completed daily domestic tasks to assist children in need.
- Assisted with special events and programs
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Represented organization positively and professionally while providing children with much-needed services
Administrative Assistant
Tshwane University of Technology
09.2019 - 04.2021
- Assist students with relevant course information.
- Assist students with finding lecturers and departmental tutors.
- Submit student documentation for approval and signature.
- Arrange table settings for meetings, presentations, and conferences.
- Attend meetings and assist staff members in fulfilling requests.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attending staff members and students.
- Maintained clean and organized office areas to present pleasant and inviting atmosphere to visitors.
Mentor
Tshwane University Of Technology
01.2016 - 04.2021
- Assist students in getting ready for tests and exams
- Assist students in preparing for assignments
- Recording class attendance
- Collect study information and study guides from lecturers
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified
Proof-reader and Editor
Freelancer
03.2020 - 12.2020
- Proofread two theses: Electrical Engineering & Water Science and Technology.
- Revised work to identify missed mistakes before completing assigned assignments
- Used style guidelines to make accurate changes and comply with ideal structure
- Reviewed and edited documents for accuracy of language and style
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines
- Managed time efficiently in order to complete all tasks within deadlines
Office Administrator
Segwapa Incorporated Attorneys
07.2020 - 10.2020
- Prepare documents for delivery or collection
- Prepare stationary list and order relevant stationary
- Manage senior conveyancer’s diary and serve clients
- Ensure all covid-19 regulations are being followed
- Draft legal documents for clients and for notaries.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
- Managed and properly accounted for petty cash issued to facilitate general office activities
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
Data Capturer
Tshwane University of Technology
07.2019 - 08.2019
- Manage incoming and outgoing calls
- Provide administrative support and services to other members of practice staff
- Ensure all newly registered students are notified
- Capturing of documents on Information Technology System
Administrative Assistant
Tshwane University of Technology, ERC Office
01.2018 - 12.2018
- Assist in completing and submitting claim forms
- Photocopying and scanning of documents
- Managing signing-register for student assistants
- Reporting malfunctioning equipment and computers
- Assisting photocopying, scanning, emailing of documents.
- Completed clerical tasks such as filing, copying, and typing notices.
- Organized and maintained filing system to keep documentation easily accessible to fulfill requests for information
- Regulate maintenance of workspace.
Administrative Assistant
Tshwane University of Technology, ERC Office
04.2017 - 12.2017
- Typing of documents and notices
- Photocopying and scanning of documents
- Manage recording of money
- Provide printing, photocopying and computer services to students
- Reporting malfunctioning equipment and computers
- Assisting photocopying, scanning, and emailing of documents.
Office Assistant and Administrator
Ekhaya Junction Residential Office
02.2017 - 04.2017
- Answer phone calls and transfer through switchboard.
- Send emails, scan and send relevant documents.
- Typing of documents.
- Photocopying and scanning of documents.
- Taking messages for residential manager.
- Managing manager’s diary.
Call Centre Agent (Administration and Enrolment)
Tshwane University Of Technology
01.2017 - 02.2017
- Built positive relationships with customers by providing exceptional customer service
- Demonstrated strong problem-solving skills by resolving customer issues during first call
- Responded to customer inquiries via telephone.
- Recorded customer interactions, inquiries and comments in customer service database for traceability
Education
Masters Degree - Administration Information Management
Tshwane University of Technology
Pretoria10.2024
Postgraduate Qualification - Administration Information Management
Tshwane University of Technology
Pretoria04.2020
BTech - Office Management And Technology
Tshwane University of Technology
Pretoria10.2019
National Diploma - Office Management and Technology
Tshwane University of Technology
Pretoria04.2018
National Senior Certificate (Grade 12) -
Hoerskool
Bhronkhorstspruit12.2013
Skills
- Knowledge of office administrative functions, processes, and policies
- Planning, coordination and teamwork, time management and good communication skills
- Microsoft Office and Teams usage
- Executive support and information management
- Problem-solving and active listening
- Data entry on different programs (ITS)
Timeline
Part-time Lecturer
Tshwane University of Technology
05.2021 - Current
Office Administrator
Segwapa Incorporated Attorneys
07.2020 - 10.2020
Proof-reader and Editor
Freelancer
03.2020 - 12.2020
Administrative Assistant
Tshwane University of Technology
09.2019 - 04.2021
Data Capturer
Tshwane University of Technology
07.2019 - 08.2019
Administrative Assistant
Tshwane University of Technology, ERC Office
01.2018 - 12.2018
Administrative Assistant
Tshwane University of Technology, ERC Office
04.2017 - 12.2017
Office Assistant and Administrator
Ekhaya Junction Residential Office
02.2017 - 04.2017
Call Centre Agent (Administration and Enrolment)
Tshwane University Of Technology
01.2017 - 02.2017
Volunteer
Galactic Sports And Development Foundation (GSDF)
12.2016 - Current
Mentor
Tshwane University Of Technology
01.2016 - 04.2021
Masters Degree - Administration Information Management
Tshwane University of Technology
Postgraduate Qualification - Administration Information Management
Tshwane University of Technology
BTech - Office Management And Technology
Tshwane University of Technology
National Diploma - Office Management and Technology
Tshwane University of Technology
National Senior Certificate (Grade 12) -
Hoerskool
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