Perseverance Khumalo
Johannesburg
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Waitress
Private Restaurant
01.2022 - 12.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
Education
Student
Bayethe Secondary School
EsigodiniSkills
- Guest Relations Management
- Menu Recommendations
- Dining Area Maintenance
- Customer Service
- Safe Food Handling
- Hospitality Service Expertise
- Seating Arrangements
- Greeting Guests
- Order Taking
- Bill Computation
- Food Safety Understanding
- Time management
- Positive attitude
- Cleanliness
- Stress management
- Cleaning and Sanitizing
Languages
English
Advanced (C1)
Nfebele
Bilingual or Proficient (C2)
Zulu
Advanced (C1)
Timeline
Waitress
Private Restaurant
01.2022 - 12.2023
Student
Bayethe Secondary School
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