Hiking
Perfect Mncube
Private Wealth Internal Banker
Johannesburg,GP
Summary
Bcom Honors Information Management graduate who is passionate about the transformation and incorporation of latest technologies for effective performance, quality and problem solving. Dedicated, enthusiastic and loyal. Meticulous researcher, analyst, strategic thinker.
Currently working as a Private Wealth Internal Banker and has consistently contributed to the Discovery Bank culture of customer centricity for 3 years through the notion of treating the customer as king. I have an excellent reputation in delivering exceptional service that is simple, effective and exceeds customer expectations thus creating meaningful relations and building loyalty.
Overview
9
9
years of post-secondary education
6
6
years of professional experience
Work History
Private Wealth Internal Banker
Discovery Bank
Johannesburg , Gauteng
11.2017 - Current
- Provided advice on different bank products and financial options.
- Managed portfolio of accounts and monitored for issues in need of attention.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
Student Assistant
University of Johannesburg
Johannesburg , Gauteng
02.2017 - 11.2017
- Supported student learning objectives through personalized and small group assistance.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
Personal Assistant
Inkeldon Catering and Projects
Johannesburg , Gauteng
11.2015 - 10.2017
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Education
Bachelor of Arts - Information Management
University of Johannesburg
Johannesburg 02.2013 - 11.2017
High School Diploma -
Blue Hills College
Johannesburg 02.2009 - 11.2012
Skills
Microsoft Word
undefinedInterests
Paintball shooting
Travelling
Timeline
Private Wealth Internal Banker
Discovery Bank
11.2017 - Current
Student Assistant
University of Johannesburg
02.2017 - 11.2017
Personal Assistant
Inkeldon Catering and Projects
11.2015 - 10.2017
Bachelor of Arts - Information Management
University of Johannesburg
02.2013 - 11.2017
High School Diploma -
Blue Hills College
02.2009 - 11.2012
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