Percy Letwaba

• Lead a regional team of Six (6) Senior Services Sales Executives across the Africa region.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Developed sales strategies that increased sales revenue. Consistency delivered over 100% of sales bookings in 2023 and 2024
• Encourage and develop cross-training interventions that led to improved versatility and collaboration.
• Built and harnessed long-lasting client relationships through excellent customer service and consistent followups.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Led negotiations on key customer contracts.
• Drove regional sales growth by implementing innovative marketing strategies and cultivating key partnerships.
• Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.

• Led a diverse sales team of Senior Account Executives in the Public Sector, Health care, State Owned Enterprises and Higher Education.
• Responsible for driving the sales strategy and manage sales performance of the team.
• Developed and drove segmentation and Go-To-Market strategy, including partner management of the PS Sales business.
• Building meaningful and strategic relationships with key customers and partners.
• Driving sales origination and pipeline development for the business unit.
• Responsible for recruiting, building, and leading a strong sales team that is focused on value selling.
• Support, Review, and coach the team through their account planning and execution and ensuring the team draws upon the strengths of SAP and responds to specific market needs and develop consistent new revenue streams that will guarantee short- and long-term achievements.

• Led the successful renewal of the multi-year SAP contract within Eskom.
• Led the overall SAP engagement that saw the migration of the largest S/4 conversion in Africa.
• Responsible for overall management and driving the customer relations within Eskom.
• Responsible for the revenue growth, protecting the existing maintenance base, end-to-end delivery, and positive customer satisfaction, and ensuring Eskom becomes and remains a reference customer for SAP.
• Led a multi-dimensional Sales support team across different lines of business (Sales, Consulting. IVE, marketing, and partner management), orchestrating all SAP parties around a single, clear, articulated 2-3-year account strategy.
• Responsible for driving and identifying co-innovation opportunities with Eskom and helping facilitate moving ideas from pipeline to execution.

• Responsible for business development and developing sales origination strategy to ensure adequate pipeline of new business.
• Support Sales and Delivery teams in developing and executing campaigns that drive our efforts in support of Business Strategy.
• Build meaningful and strategic relationships with Key executives including facilitating roundtables and thought leadership conversations with our clients.
• Responsible for driving new sales opportunities within the Public Sector with special focus on SAP, Oracle, Consulting and Strategy.
• Coordinating and supporting account teams in developing yearly account strategy and business plans.
• Led a strategic transformation programme within large SI organisation that involves the modernisation of SCM function/processes throughout government.
• Led the development of the ERP Business Case for a large social security agency.
• Led the team that developed the ICT strategy of a large government department.

• Responsible for market development, including ensuring revenue growth in existing accounts by at least 10% per year as well as working closely with the business development team to grow into new markets.
• Provide leadership to the business unit.
• Responsible for business management by providing inputs for strategic planning of the department, division, and company. I am responsible for setting goals for my business unit as well as setting targets for the existing projects.
• Ensure strategy and goals are effectively communicated to staff.
  Manages the department according to accepted business principles, including providing strategic inputs to the division and to the company.

Project Manager (2004 – 2006)

• Prepare and manage project delivery documents
• Manage staff activities
• Ensure knowledge and skills transfer amongst staff
• Prepare and present weekly and monthly project status reports
• Ensure project is delivered within budget
• Manage project risks and issues

Senior Database Consultant (2000 – 2004)

• Create and Maintain Database entities
• Ensure that the data assets are supported and are in line with the approved database architecture
• Setup and implement data
• Provide management reports
• Version control and database security
• Performance monitoring and fine-tune database entities
• Provide technical assistance to Business users and development team

• Design, Development, and Maintenance of First National Bank Pension Fund Administration System.
• Developed and implemented a backup and recovery plan.
• Provide management reports.
• Version control and database security.
• Performance monitoring and fine-tune database entities.
• Provide technical assistance to business users and the development team.
• Responsible for the automation of the feeder from the legacy FNB Salaries system into the new pension Fund Administration system. Also wrote the automatic upload of tax information from SARS files.
• Responsible for the rollout of the application to the branches; also responsible for the migration to Thin Client when the FNB Employee Benefits division was incorporated into Momentum.

• Design, development, and maintenance of a Windows-based Help Desk application. The application was written in Visual Basic with an Access database. The system was then rolled out to other Andersen business sites.
• Provide technical assistance to both business and development teams
• Responsible for Quality Assurance and reviewing all new scripts and programs being deployed to the live environment
• Responsible for version control and database security
• Responsible for compiling and providing management reports
• Performance evaluation of junior team members
• Recommending and scheduling training for team members